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Senior Customer Support Administrator
3 months ago
Are you dedicated to delivering outstanding customer support in a vibrant and fast-paced setting? If this resonates with you, we have an excellent opportunity for you to enhance your customer service and complaint resolution skills.
Our esteemed client, Adecco, is on the lookout for a skilled Senior Customer Support Administrator to become a part of their team.
Compensation: This role offers a competitive salary of up to £25,350 annually, along with a performance-based bonus, providing a fantastic opportunity to be part of a thriving team.
Key Responsibilities:- Addressing customer inquiries through multiple communication channels, including phone, email, and internal systems.
- Working closely with our logistics coordinators to ensure we uphold the exceptional service standards promised to our clients.
- Swiftly resolving customer issues and complaints to maintain satisfaction.
- Offering both reactive and proactive support to enhance customer loyalty.
- Providing clients with updates on estimated times of arrival and service history as required.
Work Environment: This is a full-time, permanent position, operating Monday to Friday from 8 am to 5:30 pm. The organization is located in a serene office setting, ensuring a pleasant working atmosphere.
For more information on how we handle your personal data, please refer to our Candidate Privacy Information Statement available on our website.
