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Shop Supervisor

3 months ago


London, Greater London, United Kingdom Crisis Full time

About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

We are recruiting for a supervisors to join our very busy Finsbury Park shop.

This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis' work ending homelessness.


Hours: 40 hours per week, five days over a flexible seven-day rota (schedules are agreed at least a month in advance)

Location:
Based in Shop from Crisis Finsbury Park, 19 Stroud Green Road, London N4 3FB

About the role
As Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience.

You will work with our volunteers to deliver great customer service, managing the shopfloor and maintaining the look and feel of the shop.

You will also work behind the scenes processing and preparing stock.


This is a unique retail role as you will also be involved in delivering on-the-job training for Crisis members (people experiencing or at risk of homelessness), building the skills and confidence needed in the workplace.

You will have the chance to develop your own skills too - we encourage training and career development and many of our shop managers were promoted internally.


You will also be expected to work in our other London shops (Zones 1-2) from time to time, for example to cover holidays or illness.


About you


To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail, fashion and the second-hand sector.

You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.

You will be committed to Crisis's values and mission to end homelessness.

Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 25 days' annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • And more (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.


When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.


How to apply

Closing date:
Tuesday 14th February 2023


Interviews will be held w/c 20th February 2023

Accessibility

For more information about our work please visit:

To see our work in action please visit:

Registered Charity Numbers:
E&W1082947, SC040094