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Shop Supervisor
2 months ago
About the Role
We are seeking a highly skilled and experienced Shop Supervisor to join our team at Crisis UK's Ealing shop. As a Shop Supervisor, you will play a key role in leading a team of retail staff and volunteers to achieve sales targets and provide excellent customer service.
Key Responsibilities
- Lead and manage a team of retail staff and volunteers to achieve sales targets and provide excellent customer service
- Develop and implement effective sales strategies to drive revenue growth and improve customer engagement
- Manage stock levels, including ordering, receiving, and processing stock
- Ensure the shop is maintained to a high standard, including visual merchandising and display
- Work closely with the shop manager to achieve business objectives and implement company policies
Requirements
- Proven experience in a retail management role, preferably in a charity or not-for-profit organization
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong sales and customer service skills, with a focus on driving revenue growth and improving customer engagement
- Ability to work independently and as part of a team, with a flexible approach to working hours
- Knowledge of visual merchandising and display principles, with the ability to create engaging and effective displays
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and progression
- A dynamic and supportive work environment
- The chance to make a real difference in the lives of people experiencing homelessness