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Shop Supervisor

2 months ago


London, Greater London, United Kingdom Crisis UK Full time

About the Role

We are seeking a highly skilled and experienced Shop Supervisor to join our team at Crisis UK's Ealing shop. As a Shop Supervisor, you will play a key role in leading a team of retail staff and volunteers to achieve sales targets and provide excellent customer service.

Key Responsibilities

  • Lead and manage a team of retail staff and volunteers to achieve sales targets and provide excellent customer service
  • Develop and implement effective sales strategies to drive revenue growth and improve customer engagement
  • Manage stock levels, including ordering, receiving, and processing stock
  • Ensure the shop is maintained to a high standard, including visual merchandising and display
  • Work closely with the shop manager to achieve business objectives and implement company policies

Requirements

  • Proven experience in a retail management role, preferably in a charity or not-for-profit organization
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong sales and customer service skills, with a focus on driving revenue growth and improving customer engagement
  • Ability to work independently and as part of a team, with a flexible approach to working hours
  • Knowledge of visual merchandising and display principles, with the ability to create engaging and effective displays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • The chance to make a real difference in the lives of people experiencing homelessness