Shop Supervisor

3 weeks ago

London, Greater London, United Kingdom Crisis Full time
About the Role

We are seeking a highly motivated and experienced Shop Supervisor to join our team at Crisis. As a Shop Supervisor, you will play a key role in delivering an outstanding customer experience, supporting volunteers, and maintaining the look and feel of the shop. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on-the-job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About You

To be successful in this role, you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis's values and mission to end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better.

What We Offer

As a member of the team, you will have access to a wide range of employee benefits, including interest-free loans for travel season tickets, cycle to work, and deposit to secure a tenancy. You will also have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves, and contribute to making Crisis a truly diverse organisation.

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