Coffee Shop Supervisor

3 weeks ago


London, Greater London, United Kingdom Redemption Roasters- Coffee Shops Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Supervisor at Redemption Roasters Coffee Shops. As a Supervisor, you will play a key role in leading our team to deliver exceptional customer service and high-quality coffee experiences.

Key Responsibilities
  • Lead by example and demonstrate a positive attitude, commitment to customer satisfaction, and a passion for hospitality.
  • Develop and maintain a high-performing team, providing coaching, guidance, and support to ensure excellent results.
  • Ensure seamless day-to-day operations, including coffee and food quality, customer experience, health & safety, and food hygiene & allergen practices.
  • Collaborate with the Coffee Shop Manager to drive operational and financial performance, and make informed decisions to achieve business objectives.
  • Support the development of team members, providing opportunities for growth and professional development.
What We Offer
  • Competitive wage, plus tips.
  • Life-friendly hours - no late nights.
  • Staff discounts on food and free coffee across London.
  • Speciality coffee training program, attending cuppings and Roastery visits.
  • Management opportunities, if it is something you seek.
  • Passionate working environment and culture.
  • Employee Assistance Programme.
  • Cycle to Work Scheme.
  • Up to £400 referral bonus.
About Us

Redemption Roasters is a social enterprise that thinks differently to other coffee companies. We're the world's first prison-based coffee company, providing professional coffee industry training, both inside and outside of prison, and pathways to long-term employment via our coffee shops.

You can learn more about us on our website and social media channels.



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