Coffee Shop Supervisor
3 weeks ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Supervisor at Redemption Roasters Coffee Shops. As a Supervisor, you will play a key role in leading our team to deliver exceptional customer service and high-quality coffee experiences.
Key Responsibilities- Lead by example and demonstrate a positive attitude, commitment to customer satisfaction, and a passion for hospitality.
- Develop and maintain a high-performing team, providing coaching, guidance, and support to ensure excellent results.
- Ensure seamless day-to-day operations, including coffee and food quality, customer experience, health & safety, and food hygiene & allergen practices.
- Collaborate with the Coffee Shop Manager to drive operational and financial performance, and make informed decisions to achieve business objectives.
- Support the development of team members, providing opportunities for growth and professional development.
- Competitive wage, plus tips.
- Life-friendly hours - no late nights.
- Staff discounts on food and free coffee across London.
- Speciality coffee training program, attending cuppings and Roastery visits.
- Management opportunities, if it is something you seek.
- Passionate working environment and culture.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Up to £400 referral bonus.
Redemption Roasters is a social enterprise that thinks differently to other coffee companies. We're the world's first prison-based coffee company, providing professional coffee industry training, both inside and outside of prison, and pathways to long-term employment via our coffee shops.
You can learn more about us on our website and social media channels.
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