Specialty Coffee Shop Supervisor

3 weeks ago


London, Greater London, United Kingdom FCB Coffee Full time
Job Title: Specialty Coffee Shop Supervisor

Finding a career that combines your passion for specialty coffee with your leadership skills can be a game-changer. At FCB Coffee, we're on a mission to become the go-to destination for specialty coffee in the travel sector. As a Specialty Coffee Shop Supervisor, you'll play a crucial role in helping us achieve this goal.

Key Responsibilities:
  • Sales Focus: Drive sales growth by deploying the team effectively, setting clear targets, and ensuring all displays are well-maintained and labeled.
  • Standards: Maintain high standards in day-to-day operations, including opening and closing procedures, shift leadership, and brand standards.
  • Service: Deliver exceptional customer service, ensuring customers are served quickly and with a smile, and that all products are available at all times.
  • People: Provide corrective coaching to team members, conduct monthly check-ins, and be the first point of contact for any team issues.

What We Offer: A 32-hour/week contract, opportunities for growth and development, and a dynamic work environment that's passionate about specialty coffee.

Requirements: Previous experience in a retail or hospitality environment, excellent leadership and communication skills, and a passion for specialty coffee.



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