Supervisor - Coffee Shop Lead

1 week ago


London, Greater London, United Kingdom Redemption Roasters- Coffee Shops Full time

About the Role

We are seeking a highly motivated and enthusiastic Supervisor to join our team at Redemption Roasters Coffee Shops. As a Supervisor, you will be responsible for leading by example, providing exceptional customer service, and ensuring the smooth operation of our coffee shops.

Key Responsibilities

  • Lead and motivate a team of baristas to deliver exceptional customer service and high-quality coffee.
  • Assist the Coffee Shop Manager in driving operational and financial performance.
  • Ensure the maintenance of high standards of cleanliness, health and safety, and food hygiene practices.
  • Develop and implement effective training programs to enhance team skills and knowledge.
  • Monitor and control stock levels, waste, and inventory to minimize costs.

Requirements

  • Previous experience in a supervisory or management role in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team and lead by example.
  • Strong problem-solving and decision-making skills.
  • Knowledge of coffee and food preparation, including health and safety regulations.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • Free coffee and staff discounts.
  • Speciality coffee training program.
  • A dynamic and supportive work environment.

Equality and Diversity Statement

Redemption Roasters is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equality.



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