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Shop Supervisor

2 months ago

London, Greater London, United Kingdom Crisis Full time

About the Role

We are seeking a highly skilled and experienced Shop Supervisor to join our team at Crisis in Ealing. As a Shop Supervisor, you will play a key role in leading our retail team to achieve sales targets, manage stock, and provide exceptional customer service.

Key Responsibilities

  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
  • Manage stock levels, including receiving, processing, and displaying stock
  • Develop and implement visual merchandising displays to drive sales and enhance the shopping experience
  • Collaborate with the wider retail team to achieve business objectives and improve processes
  • Provide coaching and training to retail staff to enhance their skills and knowledge

About You

To be successful in this role, you will have:

  • Proven retail experience, including team leadership and management
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Knowledge of visual merchandising principles and practices

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and progression. As a member of our team, you will have access to a wide range of employee benefits, including:

  • Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 28 days' annual leave (pro rata) which increases with service to 31 days
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around the core hours 10am-4pm
  • Wellbeing Leave to be used flexibly

How to Apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead, we ask you to complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.