Retail Shop Supervisor

4 weeks ago

London, Greater London, United Kingdom Polonez Full time

Company Overview:
Polonez is a prominent Eastern European food retailer in Ireland, dedicated to delivering the "Taste of Home" to Eastern European communities while also introducing diverse culinary experiences to the local populace.

Position Summary:
We are currently looking for a Shop Supervisor to oversee our retail operations in Belfast. This role is essential in aligning store activities with company objectives and maintaining high standards of service.

Key Responsibilities:
As a Shop Supervisor, your main duties will include:
1. Managing daily store operations, including opening and closing tasks, while ensuring compliance with company policies.
2. Supervising retail staff, assigning tasks, and providing necessary guidance to enhance performance.
3. Addressing customer service concerns, resolving issues, and ensuring overall customer satisfaction.
4. Overseeing inventory management, including stock ordering, conducting inventory checks, and maintaining accurate records.
5. Facilitating training and development for retail staff, focusing on sales techniques, product knowledge, and customer service excellence.

Qualifications:
To be considered for this position, candidates should possess:
- A minimum of 6 months of experience in a supervisory role within the retail sector.
- Proficiency in English, with the ability to communicate effectively.
- Knowledge of one or more Eastern European languages (e.g., Romanian, Polish, Ukrainian, Russian, Lithuanian, Latvian, Croatian) is highly advantageous.
- Strong communication and interpersonal skills.
- The ability to adapt, prioritize tasks, and manage unexpected challenges.
- A collaborative spirit and a commitment to fostering a positive team environment.

Work Schedule:
Full flexibility is required, including availability for day shifts across 5 days a week, which may encompass weekends and bank holidays.

Compensation and Benefits:
- Competitive hourly wage ranging from £13.00 to £14.50.
- Paid annual leave and official employment status.
- Employee discounts and referral bonuses.
- Comprehensive training and career development opportunities.

If you meet the qualifications and are interested in this role, we encourage you to apply.

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