Clinical Administrator

2 weeks ago

London, Greater London, United Kingdom Orri Full time

Why Orri?

Orri is an ambitious, young, fast-growing company committed to changing the way we treat eating disorders in the UK. We are looking for a part-time clinical administrator.

At the heart of our approach is a commitment to working collaboratively; providing expert, evidence-based and innovative treatment with kindness and compassion at its core.

Role Overview:

The Clinical Administrator is an essential position that supports the Clinic Coordinator in the day to day running of the service. The post holder will be the primary point of contact to clients, carers and practitioners. Time will be spent between liaising internally with the Clinical and Operational teams and externally with a range of stakeholders including GPs, consultant psychiatrists, other mental health practitioners, parents and carers. The administrator has a demanding position that is essential to the success day-to-day running of the business.

Main Duties:

  • Provide support to the Clinic Coordinator in the day to day running of the therapeutic day. This will include, but is not limited to:
  • with admissions regarding new clients/timings
  • of client/carer meetings
  • and documenting treatment review meetings
  • general administrative support to the clinical team
  • Manage the Outpatient timetable, including confirming all appointments on the tool as soon as a client has approved and paid for their treatment plan.
  • Manage timetabling queries in a prompt and professional manner and support clients and team members as required
  • Attend daily handovers to support with administrative requests that arise in relation to client treatment plans
  • Undertake daily reviews of 1:1 session scheduling, ensure note entries are completed and sessions marked as attended / declined as applicable. Update the finance and case management teams of any missed sessions and/or sessions in lieu
  • Manage room allocations in Hallam Street for all clinical sessions, for all internal and external meetings, communicate any room changes as required and communicate to the team
  • Provide administrative support to the consultant Psychiatrists as required, including minute taking, letter formatting and sending out correspondence.
  • Cover reception and receptionist duties.

Benefits:

  • 33 days annual leave (pro rata) including bank holidays and the service closure over Christmas.
  • Enhanced maternity/paternity/adoption package.
  • Comprehensive induction and commitment to ongoing training.
  • Online benefits and cashback rewards schemes.
  • Contributory pension scheme with salary sacrifice options.
  • Free Statutory and Mandatory Training.
  • Free professional development and CPD certified training.
  • Two annual corporate events plus additional social events throughout the year.
  • Career development opportunities.
  • Private health care after successfully completing your probation period.

Schedule: Please note that this is part-time role, for a total of 20 hours per week. Ideal hours are Monday to Friday, from 4.00 pm to 8.00 pm (there is room for flexibility).

Salary: £25,000.00 pro rata, based on the amount of hours worked.

Orri operates a smoke free policy on all premises and grounds.

Orri is an equal opportunities employer.

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