Senior Clinical Administrator

2 weeks ago


London, Greater London, United Kingdom St Stephen's Health Centre Full time
The following are the core responsibilities of the Senior Clinical Administrator.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Primary Responsibilities Coordinate clinical appointments Coordinate clinical room rota Coordinate online Patient Access including patient registration and de-registrations Ensure clear pathways of document management including; prescription requests, processing all DNA letters in accordance with current policy, OOH notification/Death notifications in EMIS within practice guidelines Recruitment and induction of clinical locums as required validating and adding sessions to EMIS Process incoming and outgoing email and post Maintain a clean, tidy, effective working area at all times Support all clinical staff with general tasks as requested Secondary Responsibilities In addition to the primary responsibilities, the Senior Clinical administrator may be requested to: Support the wider administrative, coders and reception team, providing cover during staff absences Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.

Signposting patients to the correct service Process referrals to external agencies such as secondary/ community care using the electronic referral system (ERS)

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