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Customer Experience
3 months ago
Salary £ 45k plus car allowance £5.5k and commission paid on any new business
Job Spec:
- Build a strong portfolio of accounts from targeted business development and their own existing network of clients.
- Have the ability to work on their own initiative, understand client needs and be proactive in their approach.
- Prospect and develop new opportunities through various means such as, telemarketing, direct mail, personal solicitation in order to qualify and develop prospects.
- Regularly (weekly) meetings & cold calling (under KPI Management) with prospects & established clients and provide a consultative service tailored to their specific needs,
- Promote our clients products & services through delivery of product presentations and demonstrations.
- Work strategically with the UK. sales team to plan and create sales strategies and activities to increase personal and group profitability.
- Act as an initial point of contact for all you commercial customer enquiries, escalations and queries.
- Submit regular personal budgets, opportunity pipelines and weekly activity reports and statistics
- Promote, develop and maintain specific markets, products and customer relationships to meet budgetary requirements.
- Maximise profit potential through regular reviews and identification of new opportunities.
- Identify means of improving services and quality to customers, to encourage continued business development and customer longevity, through maintaining and building open and collaborative relationships.
- Maintain an awareness of competitor activity and pricing policies to ensure competitive marketing.
- Create Standard Operating Procedures where appropriate in conjunction with the operational departments to ensure a seamless introduction of new accounts into the operations departments.
- Manage client base in your nominated areas, ensuring that any early stage operational and financial issues are resolved, through the operational management etc.
- Any other reasonable requests #J-18808-Ljbffr
