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Team Administrator
3 months ago
Previous applicants need not apply
We are seeking 2 experienced and highly organised administrators for the NHS Staffordshire and Stoke on Trent Talking Therapies Service
1 x Full time, based in Burton starting December 2023
1 x 2 days, based in Tamworth starting February 2024
We are seeking individuals who are enthusiastic, compassionate, flexible and creative in their approach who can work alongside team members to provide high quality and effective administrative support.
- Supporting your career development and progression.
- Excellent NHS Pension scheme
- Generous maternity, paternity, adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccination every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Key Responsibilities- To be the first point of telephone contact for service users, carers, GPs, identifying urgent calls and prioritising responses. Dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling.
- To organise own workload using independent judgement to prioritise required tasks and duties.
- To provide confidential secretarial and organisational support to all staff
- To maintain outlook calendars.
- To use a range of office machinery including the use of computerised data systems and word processing facilities.
- To open, sort and distribute mail ensuring that urgent mail receives appropriate attention.
- To carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies.
- To support the team/ manager in organising the administrative function of the team.
- To process referrals to the team and update patient files as and when required.
- To take minutes of meetings, transcribe minutes and distribute to team members
- To undertake such other duties as may be required.
