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Patient Experience and Co-production Facilitator

3 months ago

Wakefield, Wakefield, United Kingdom Spectrum Community Health Full time
Have you got experience of successful patient engagement and passion for analysing patient experience data? Would you like to drive change and innovation? Do you have your own lived experience?


You will work closely with the Experience/Patient Experience Lead and support delivery of the Patient Engagement & Experience Strategy and implementation plan to support the development and implementation of training programme to ensure an understanding of co-production, patient experience, data and quality improvement To support the development of the Experience Framework and work closely with the LE/EDI Facilitator to triangulate experience data To support the co-ordination, analysis, monitoring and archiving of Patient Experience Feedback Forms, NHS FFT data, facilitate regular updates for sites, prepare reports including data insights.

To manage different tasks in a fast-paced environment showing own initiative and being focused on continuous improvement.

The post holder will be expected to operate in line with our shared commitment to our values; Working Together, Integrity, Respect and Recognition, Compassion and Innovation.

To be prepared to travel to all Spectrum sites to support development and co-facilitation of patient forums.