Store Format and Design Co-ordinator

6 days ago


Cheadle, Staffordshire, United Kingdom Pets at Home Full time

Are you ready to play a pivotal role in shaping the future of pet care experiences? Join our dynamic team at Pets at Home, the UK's leading pet care business, as a Store Format and Design Co-ordinator.

In this exciting position, you will support the deployment of our new brand identity and format models, bringing our world-class consumer-led pet care experience to life.


About the role


Working closely with the Store Format and Design Manager, you will be a key contributor to our brand refresh and refurbishment program, ensuring effective implementation of our format blueprint across our pet care centres and veterinary practices.

As a Store Format and Design Co-ordinator, you will help develop new initiatives aligned with our omni-channel format strategy, always driving innovation to enhance our proposition.


The role will require regular travel across our portfolio of stores and practices, as well as our Support Office in Handforth (Cheshire).


Key Responsibilities will include:

  • Supporting the implementation of all components of the format model and brand identity, including signage, graphics, and look & feel elements
  • Conducting regular site visits to ensure the seamless delivery and integrity of design schemes
  • Managing store fascias and internal signage, coordinating with external suppliers, legal, brand teams and project managers
  • Collaborating with key stakeholders to ensure effective communication and brand consistency
  • Contributing to the creation of new design components and format initiatives, considering operational considerations and costs
  • Maintaining a central database of design and brand standards for internal and external use
  • Sharing learnings and evaluations to improve design standards and ways of working
  • Leading and managing your own store schemes from design through to delivery
  • Providing accurate and timely information in project planning meetings, raising challenges proactively
  • Writing design briefs and collaborating with design agencies and 3rd party partners for successful project delivery
  • Managing financial planning for projects, including budget monitoring and raising orders

About you

  • Demonstrated expertise in format and brand design, gained through extensive postgraduate experience in Store Format/Development or a visual role within a large retail business
  • A proven track record of supporting format projects or retail/visual merchandising designs from concept to delivery
  • A strong understanding of brand identity and consumer journeys, translating brand assets into cohesive design and signage schemes
  • Working knowledge of store design architecture, branding and store layout principles
  • Exceptional creative and visualisation skills for innovative design thinking
  • Confident and articulate in presenting design proposals with excellent attention to detail
  • An effective problem solver and negotiator, seeking new format and design solutions that add value
  • Excellent IT skills, proficient in MS Word, Excel, and PowerPoint
  • A selfstarter, able to manage multiple projects independently while collaborating with the wider team
  • Highly organized, capable of managing projects from start to finish
Our diversity and inclusion vision is that everyone is welcome and feels part of our group.

If you think you're a good match to what we are looking for, and you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.


About our Purpose


At Pets at Home, we have an ambitious plan, to become "The Best Pet Care Business in the world" and a key part of delivering this in a sustainable way will be our most cherished assets: our People and our Culture.

We are a business built on strong values and behaviours which guide everything we do.

These are our foundations which will help us to deliver our better world pledge to create a better world for pets and the people who love them.

We are committed to providing the best advice, products, and care for pets and their owners.

With over 450 stores, 310 Groom Rooms, and 440 First Opinion Vet Practices, we offer a fast-paced, innovative, and fun work environment where our people make a real difference.

This is your chance to work for an award-winning company that puts people at the heart of everything we do.



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