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Store Manager

4 months ago

Cheadle, United Kingdom Queensway Coffee Houses Full time
*Store Manager Advert*

All candidates should make sure to read the following job description and information carefully before applying.

*Who are we? *

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.

We became franchisees of the amazing Starbucks brand in 2015. We operate our own stores and hire our own teams, but we are guided by the product, brand and design which Starbucks create. Of course, we like to add our magic Queensway family sparkle in all our stores. We are a spirited bunch of high performers who live and breathe our company values of being kind, working together, challenging everything, and having fun.

*The role*

We’re looking for a leader. Join us for coffee, stay for the community, connections and opportunities.

We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader here you will be empowered to treat the store as if it is your own business.

The best part about this role is that no two days are ever the same Working in one of our fast-paced stores, a typical day could include:

· Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners

· Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance

· Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs

· Cascading and rolling out of new initiatives to enable operational excellence and drive business results

· Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations

· Setting challenging and realistic goals to drive engagement and improve partner performance.

*What you will get working for us*

· A competitive salary

· Access to our discretionary quarterly bonus scheme

· Brilliant training

· You get a free product from store every week

· Discounted merchandise

· 3 free drinks on shift

· Free food when you work a 6 hour shift\*

· 50% discounted food on any shift

· 30% discounted food off shift

· Enhanced leave to start a family - after all, we believe family comes first

· Support whenever you need it through the Stronger Together programme within the Queensway Foundation, from legal troubles to financial concerns, we’re here to help Opportunities to give back to those less fortunate through the Queensway Foundation

· Killer company events – because teams who work best together have fun together

· Mates rates at all our Point A Hotels in London, Scotland and Dublin

· Access to our Asante platform powered by Each Person, a space for you to recognise and celebrate your friends and colleagues for all the fantastic things they do every day at Queensway. On this platform you can access the following; Vouchers – to use in store or online, deals and Savings – from hundreds of retailers, earn up to 20% cashback with every order, diesel card – to use at 2000+ garages across the UK and Cinema Deals – to save at selected venues

So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

Job Types: Full-time, Permanent

Pay: From £29,000.00 per year

Benefits:
* Discounted or free food
* Store discount
Schedule:
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus scheme
* Quarterly bonus

Experience:
* Customer service: 1 year (required)
* Store management: 1 year (required)

Licence/Certification:
* Driving Licence (preferred)

Work Location: In person

Reference ID: #INDCHEAD