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Service Coordinator
4 months ago
Key Account Network:
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Business Area: Key Account Network:
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Place of Work: Lancashire
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Contract Type: Permanent
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Hours: 40
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Context
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Service Coordinator - Recruitment
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Bolton
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Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don't advertise our salaries, you won't be disappointed
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Within the ISS UK Retail Sector, ISS provides facility services provision to our customers including CO-OP, Santander, Virgin Media, RBS, Barclays, HSBC and Boots. As a sector we are actively seeking portfolio growth by engaging with potential new clients.
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As Service Coordinator, you will work within the Retail High Street Operations Centre as part of the Operations Support and Client Engagement Teams.
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The main purpose of role will be to support the Operational Field Team to deliver a high level of service to meet our customer needs and expectations.
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Key Responsibilities
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Collating and data inputting information into relevant reporting system.
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Creating and maintaining business reports / records of activity / databases
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Researching company databases, live or archived reports
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To ensure escalation of any pending issue to ISS Management within the SLA agreement
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Writing and editing company correspondence
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To devise and create internal and external advertisements for roles
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Updating and completing the recruitment statistics and reports
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To assist in the training of employees on recruitment procedures
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To ensure that approved recruitment requests forms are received for each vacancy
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To update and complete the recruitment & vetting document log
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To work closely with the helpdesk and compliance manager in relation to current and future recruitment needs
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Work closely with our referencing team to meet specific regulatory guidelines as required by ourselves and our client
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To lead by example in terms of service and personal presentation
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To contribute to the monthly business update
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Professional and personal competencies/qualifications
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Experience of working in a fast-paced environment
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A high level of accuracy and attention to detail
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Good organisational skills and a proven ability to meet deadlines
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Ability to work on their own initiative in liaison with line manager/ supervisor
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Good communication skills
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Experience of reporting and communicating data to both clients and other team members
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Good at problem solving
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- **Good multi
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Good understanding of GDPR
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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
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Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
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We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
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If you have any further queries regarding this role, please contact the Resourcing Team on
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Please click on the following link for more information on this role:***
ISS is proud to be a diverse and inclusive employer.
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ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.
*****Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
