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Ward Receptionist

3 months ago

Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

Job Listing: Ward Clerk at Northampton General Hospital

The Ward Clerk position at Northampton General Hospital is seeking a motivated, innovative, and enthusiastic individual to join the team and contribute to maintaining high-quality service standards. While originally advertised for the Collingtree A location, it will soon move to the Abington Ward.

  • Provide effective administrative support to the team
  • Demonstrate a wide variety of communication skills and strong teamwork abilities

Main Responsibilities:

  • Answer phone calls, take messages, and handle patient inquiries
  • Maintain up-to-date patient records on the computer system
  • Ensure accurate patient information, including ethnic origin and religion, is recorded
  • Manage patient discharges, transfers, and admissions promptly
  • Monitor and replenish stock levels in the ward
  • Organize and maintain case notes for coding purposes
  • Inform Next of Kin about admissions and transfers

About Northampton General Hospital:

Northampton General Hospital is a leading employer committed to continuous improvement and modernization. Through collaboration with Kettering General Hospital NHS Foundation Trust, they aim to enhance services delivery across the region.

The hospital values compassion, accountability, respect, integrity, and courage, seeking diverse candidates to strengthen their workforce and foster inclusivity.

Educational Requirements and Qualifications:

  • Essential: Strong numeracy and literacy skills
  • Desirable: Administration qualification

Knowledge and Experience:

  • Essential: Understanding of Ward Clerk duties, confidentiality, Microsoft operating systems, and public interactions
  • Desirable: Previous healthcare experience

Skills Required:

  • Essential: Excellent communication and teamwork skills
  • Desirable: Ability to work effectively under pressure

Key Competencies and Personal Attributes:

  • Essential: Uphold Trust values, manage emotional situations, commit to personal development, effective time management, self-motivated