Ward Receptionist/clerical

7 months ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

Work as an effective member of the team, assisting in the smooth running of the Main Theatre Admissions Unit.

The Receptionist will work in conjunction with Theatre/Recovery and Main Theatre Admission team members to provide administrative support throughout the patient’s journey within the department.

The role involves daily face to face contact with staff and Non-NHS employees

The service users come from a variety of cultural backgrounds and the Receptionist must be able to communicate effectively.

Supporting Patient Excellence

Answer telephone enquiries in an appropriate manner reporting information to appropriate staff and other members of the multi disciplinary team.

Maintain good written and verbal communication between all departments and outside agencies.

Use the computerised patient management system (Camis) to access patient details, providing information required by the Day Surgery Teams.

Use the Theatre Computer systems (Nexus) to enhance the smooth running of the department.

Be responsible for the ordering of stationary and ensure adequate levels are maintained.

Photocopy documents/notes as required & maintain a comprehensive filing system.

Locate and retrieve patients notes ensuring the (Camis) tracking system is updated

Provide the private patients department with consumable usage for individual patients.

Attend department meetings, taking minutes, typing & distributing as required.

Contribute to developing a welcoming atmosphere within the department making users of the department feel comfortable and at ease.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

ROLE AND RESPONSIBILITIES

Report any problems relevant to the department to the Theatre Manager.

Print off the next day Theatre lists and display as necessary.

Update the Staff allocation board at the end of each day & assist in E-Roster data inputting.

Organise workload in conjunction with other members of staff reporting any problems as necessary.

Undertake training and professional development as identified in an annual performance review.

These duties and responsibilities may be changed in accordance with the needs of the Directorate/Department and in particular the post holder may be required to provide support to other areas within the department as required and to carry out any other relevant duties that may be requested.

Communication

Recognise and maintain confidentiality of information relating to patients/clients and their records.

Ensure clarity in communicating with patients/clients and their relatives as well as other team members and in answering questions within the sphere of ones own knowledge.

Welcome patients/clients, their families and other visitors to the ward/department. Introduce them to the facilities and services provided.

Answer the telephone on a clear, friendly, helpful and professional manner. Take any messages accurately and refer to a registered nurse/midwife as necessary.

Demonstrate a caring approach to patients/clients, their families and visitors and to have good verbal and non-verbal communication skills.

Leadership

Lead by example with drive and enthusiasm, responding appropriately to the needs of patients, families and carers.

People/Management Excellence

Have the ability and knowledge to competently deal with an emergency situation.

Manage his/her time effectively and perform allocated tasks within a reasonable time frame, knowing when to seek support, assistance and advice from other team members.

Assist in the maintenance of ward/department equipment and stock levels, e.g. equipment, linen, catering supplies, HSDU, etc.

Professional Responsibilities

At all times to adhere to statutory, mandatory, Trust.

Maintain own statutory, mandatory training, and divisional /directorate specific essential training.

Be self-motivated and seek ways to flexibly extend own

  • Ward Receptionist

    7 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Ward Receptionist Disney Ward Northampton General Hospital Trust Part Time 20 hours per week to work on Wednesday and Thursday each week and 2 Saturday shifts per month We are looking for and enthusiastic, hardworking and motivated person to join our team on Disney Ward which is predominantly a busy surgical and oncology ward. The post holder will provide...

  • Clerical Assistant/receptionist

    8 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    A vacancy has arisen for a part time Clerical Assistant/Receptionist to work within the busy Child Development Centre at Northampton General Hospital. An eye for detail is essential along with good IT skills. The post holder will provide efficient clerical and receptionist duties, working as part of a team within the Child Development Centre. Duties will...

  • Ward Receptionist

    7 months ago

    Northampton, United Kingdom Northampton General Hospital Full time

    Normal routine clerical duties, e.g. filing, charting, making lists, completing forms. Answering telephone, taking messages and enquiries regarding patients condition after consultation with ward nursing staff and to adhere to the data protection as per policy. Operate patient administration computer system and ensure computer system is up to date at all...

  • Ward Receptionist/clerical

    7 months ago

    Northampton, United Kingdom Northampton General Hospital Full time

    Organise workload in conjunction with other members of staff reporting any problems as necessary. Undertake training and professional development as identified in an annual performance review. These duties and responsibilities may be changed in accordance with the needs of the Directorate/Department and in particular the post holder may be required to...

  • Ward Receptionist

    7 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    The post holder will need to be motivated, innovative, and enthusiastic who is willing and able to join the orthopaedic team on Cedar ward at NGH to help us to maintain our high quality of service. The post holder will work as an effective member of the team, providing quality administrative support to the wider team. The post holder must have a wide...

  • Ward Receptionist

    7 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    The post holder will be a motivated, innovative, and enthusiastic individual who is willing and able to join the team at NGH and to help us to maintain our high quality of service. Although advertised as Collingtree A, we will be moving to Abington Ward. The post holder will work as an effective member of the team, providing quality administrative support...

  • Ward Receptionist

    7 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    The post holder will need to be motivated, innovative, and enthusiastic who is willing and able to join the orthopaedic team on Cedar ward at NGH to help us to maintain our high quality of service. The post holder will work as an effective member of the team, providing quality administrative support to the wider team. The post holder must have a wide...

  • Ward Clerk/receptionist Gosset Ward

    7 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    The post holder will provide accurate and efficient administrative support to the service provided within the Local Neonatal Unit (Gosset Ward). The role includes providing support to medical and nursing staff as well as internal and external departments involved with the care package for the neonate and family. The post holder will ensure that...

  • Ward Receptionist

    7 months ago

    Northampton, United Kingdom Northampton General Hospital Full time

    Role and Responsibilities Ensure all patient details on the computer are correct, including ethnic origin and religion and keep all electronic records in date and current including the transfer and discharging of patients. To ensure that all patient discharges and transfer details are recorded on the computer as soon as possible after the event. To ensure...

  • Medical Receptionist

    6 months ago

    Northampton, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **SystmOne**: - **Full Time**: - **Monday - Friday**: - **Temp - Perm** **The role of the Medical Receptionist...

  • Medical Receptionist

    7 months ago

    Northampton, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **SystmOne**: - **Full Time**: - **Monday - Friday**: - **Temp - Perm** **The role of the Medical Receptionist...

  • Medical Receptionist

    7 months ago

    Northampton, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **SystmOne**: - **Part Time**: - **Monday - Friday**: - **Permanent** **The role of the Medical Receptionist...

  • Ward Receptionist

    8 months ago

    Northampton, United Kingdom Northampton General Hospital Full time

    Source NHS numbers and ensure records are updated. Support staff in preparing information for the pre operative clinic on a weekly basis Ensure incoming and outgoing post is directed to appropriate staff within the team. To answer and manage internal and external telephone enquiries redirect to appropriate person as necessary always maintaining...

  • Ward Receptionist

    6 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    To assist in the smooth running of the EAB area and Talbot Butler ward. The ward Clerk will work in conjunction with nursing staff to provide administrative support throughout the patient’s journey within the department. The role involves daily face to face contact with patients and relatives whilst liaising with nursing and medical staff The post holder...

  • Administration Assistant/receptionist

    7 months ago

    Northampton, United Kingdom A1 Autocare Ltd Full time

    Job Overview: **Responsibilities**: - Greet and assist customers in a professional manner - Answer and direct phone calls - Perform clerical duties, including data entry, providing quotes, filing, and organizing documents, liaising with suppliers to order parts, producing invoices and taking payments. - Manage office supplies and equipment inventory -...

  • Ward Clerk

    7 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Dryden Ward Clerk Are you looking for a new challenge where you could really make a difference? An exciting opportunity has arisen for a ward clerk post in Dryden Cardiology ward. We are looking for an enthusiastic and motivated individual who is keen to develop. You must be confident in your communication and have an excellent telephone manner. Roles &...

  • Receptionist

    6 months ago

    Northampton, United Kingdom Queensview Medical Centre Full time

    '''Duties''' - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls in a polite and efficient manner - Provide accurate information to callers and visitors regarding company services and products - Perform data entry tasks to update and maintain records - Assist with clerical duties such as filing, photocopying,...

  • Part Time Receptionist/administrator

    7 months ago

    Northampton, United Kingdom Bodymek Full time

    Hours are; Fridays 9am to 5.30pm and Saturdays 9am to 1pm Job Overview: **Responsibilities**: - Greet and welcome customers in a professional and friendly manner - Answer phone calls, take messages, and redirect calls as necessary - Deal with customer enquiries and bookings for MOT's and other work - Perform data entry tasks accurately and efficiently....

  • Ward Clerk/receptionist Gosset Ward

    8 months ago

    Northampton, United Kingdom Northampton General Hospital Full time

    Ensure the medical and nursing staff have access to a daily ward inpatient list. Ensure that there is a readily available supply of stationary within the unit. This includes photocopying documents as and when required and liaising with Desk Top Publishing (DTP) to arrange printing of specific and updated documents. Access to EPROC system. To be responsible...

  • Camhs Inpatients Receptionist

    8 months ago

    Northampton, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    The role of Ward Receptionist is that you will be the first person our young people, parents/carers and Professionals will see. You will be part of a busy team, working together with your colleagues and supporting the clinical team in caring for the young people. NHFT is an integrated primary care and mental health Trust, providing physical, mental health...