Ward Receptionist

Source NHS numbers and ensure records are updated. Support staff in preparing information for the pre operative clinic on a weekly basis Ensure incoming and outgoing post is directed to appropriate staff within the team. To answer and manage internal and external telephone enquiries redirect to appropriate person as necessary always maintaining confidentiality. Take and collect items from other departments in the hospital as required Ensure folders for nursing and medical documents are requested from medical records, make folders up and ensure that nursing and medical documentation is filed correctly.

Order second volume notes as necessary. To promote effective communication channels both within the ward /department /directorate and Trust. Ensure the medical and nursing staff have access to a daily ward inpatient list. Ensure that there is a readily available supply of stationary within the unit.

This includes photocopying documents as and when required and liaising with Desk Top Publishing (DTP) to arrange printing of specific and updated documents. Access to EPROC system. To be responsible for booking outpatient appointments as requested by nursing / medical staff. If requested accept donations on behalf of the unit, ensuring these funds are correctly paid in, managing the storage of donation receipts and ensuring an individual acknowledgement to the donor is made by the appropriate personnel.

Supporting nursing and medical staff with the transfer of a child to another hospital Ensure folders can be tracked in and out of the unit and effectively manage any deviations from the tracking system. Access medical records department to obtain medical notes as necessary. Preparing medical notes and patient list for monthly meetings. Support the Ward Manager in administration tasks such as filing, typing letters and compiling documentation etc for meetings