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Referral Hub Administrator
2 weeks ago
Ealing Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub.
The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per year for the majority of the Community Health Care services within Ealing.
The role will require you to work closely with other administrators and clinical staff across the ECP localities, GP surgeries, team leads, patients and their relatives, while handling sensitive personal data.
The role is varied and duties include:
- Checking patient eligibility.
- Registering all referrals on the SystmOne IT platform.
- Maintaining and reporting on servicespecific waiting lists.
- Requesting clinical triages when indicated.
- Sending appointments directly by letter or arranging on the telephone after patient responses to opt in texts/letters.
- Answering patient enquiry telephone calls; giving basic information when able, or transferring the call to the specific service treating the patient or escalating to team management.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board.
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Clinical Administrator
2 weeks ago
Southall, Greater London, United Kingdom West London NHS Trust Full timeEaling Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub.The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per year...
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Clinical Administrator
2 weeks ago
Southall, Greater London, United Kingdom West London NHS Trust Full timeEaling Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub.The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per year...
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Performance Administrator
2 weeks ago
Southall, Greater London, United Kingdom West London NHS Trust Full timeWest London NHS Trust provides a full range of mental health, communityand physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow. We also provide some specialistservices that are commissioned regionally, such as our medium and low secure Forensic Service.The Forensic...
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Secretary/team Administrator
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Southall, Greater London, United Kingdom West London NHS Trust Full timeThe team provides specialist assessments of Autism, ADHD, and other complex Neurodevelopmental conditions, as well as interventions for moderate to severe mental health concerns. The team works with young people aged 6 to 18 and their parent(s) / carer(s). You will be joining other Team Administrators to support clinical activity, including booking...
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Patient Pathway Co-ordinator
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Southall, Greater London, United Kingdom West London NHS Trust Full timeAs a senior administrator you will be providing high quality administrative support to clinical services within ECP. This may require processing referrals and requires the post holder to provide a range of administrative duties to support delivery of team objectives. To provide day to day supervision for all Administrators within the team, and to support...
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Referral Hub Administrator
3 weeks ago
Southall, United Kingdom West London NHS Trust Full timeEaling Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub. The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per...
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Referral Hub Administrator
2 weeks ago
Southall, United Kingdom West London NHS Trust Full timeEaling Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub. The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per...
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Discharge Hub Administrator
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Southall, United Kingdom West London NHS Trust Full timeWithin this role you will work as part of an integrated MDT within ECP and LNWHT with a focus on supporting the model of care across Ealing in collaboration with NWL sector peers. The Integrated Discharge Hub based within Ealing hospital facilitates and tracks discharges across the Discharge pathways and supports flow across the North West London (NWL)...
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Clinical Administrator
3 weeks ago
Southall, United Kingdom West London NHS Trust Full timeEaling Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub. The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per...
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Clinical Administrator
4 weeks ago
Southall, United Kingdom West London NHS Trust Full timeEaling Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub. The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per...
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