Admin Team Leader

7 months ago

Southall, United Kingdom West London NHS Trust Full time

We are looking for applicants who are committed to working collaboratively with the team for individuals and providers to find positive and safe ways of working with people who use these services.

The successful applicant will be part of a team that will help to improve the lives of forensic mental health service users in the community. They would have managerial responsibility for a number of Band 4 staff as well as providing a comprehensive administrative and secretarial service within WLFS.

They will be involved in providing admin and secretarial support to an MDT team within a specific hub.

The post holder would be based in the grounds of St Bernards.

The ideal applicant will be educated to GCSE level (grade C or above) have RSU, NVQ Level 3 or degree/diploma in Management/and/or/Administration or equivalent experience.

Some managerial/supervisory experience is essential however, additional training opportunities will be offered in order to support your professional and personal development.

For further information, an informal chat or to arrange a visit, please contact:
Sukhy Dhillon - Deputy Head of Admin on 020 8354 8693

The Admin Team Leader / Team Administrator is a dual role which provides senior management support to the Specialist Community Forensic Service as well as providing a comprehensive administrative and secretarial service to one of the hubs.

The Admin Team Leaders are responsible for assisting the Head of Administration and the Deputy Head of Administration to ensure that a comprehensive day-to-day support service is provided within West London Forensic Service (WLFS). This includes the management of team administrators/secretarial staff and responsibility for assisting in the provision of a high standard of physical environment on wards and non-clinical space within the service.

The Admin Team Leaders work with their management colleagues in overseeing the support framework within all key areas across the West London Forensic Service to ensure that all managers, consultant staff, 19 wards and departments are maintained and supported to a high standard at all times. The post holder would be based in The Three Bridges Medium Secure Unit, in the grounds of St Bernard’s Hospital.

The West London Forensic Service provides a comprehensive multi-disciplinary assessment, treatment and rehabilitation service for mentally disordered offenders, as well as those with challenging behaviour and specialist rehabilitation needs for men, women and adolescents.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

**Management**:
To support the Head of Administration and the Deputy Head of Administration to ensure that a comprehensive day-to-day support service is provided across The West London Forensic Service.

As an Admin Team Leader, the post holder would be responsible for the direct line management of a group of Band 4 Team Administrators/secretarial staff, and providing monthly supervision for each member of staff.

To be responsible for carrying out yearly appraisals on all direct reports as part of the PDR process.

As part of the work of KSF to address training, personal development in order to gain access through the gateways.

To ensure all direct reports have completed their annual programme of mandatory training courses.

To deal with performance and management issues in line with the Trust’s Disciplinary Procedures.

To monitor sickness and absence as part of the Bradford Score and take appropriate action in line with the Sickness and Absence Policy.

To liaise with the Deputy Head of Admin regarding the approval of annual / other leave to ensure minimum numbers are maintained across the service.

To work with the Team Leaders and administrative staff to develop best practice and universal processes across all teams.

To implement changes to working practices following approval from the management team and working with the administration team to introduce and develop better practice.

To work with the Team Leaders and administrative staff to develop appr

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