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Discharge Hub Administrator

3 months ago

Southall, United Kingdom West London NHS Trust Full time

Within this role you will work as part of an integrated MDT within ECP and LNWHT with a focus on supporting the model of care across Ealing in collaboration with NWL sector peers.

The Integrated Discharge Hub based within Ealing hospital facilitates and tracks discharges across the Discharge pathways and supports flow across the North West London (NWL) system. The service is led by West London NHS and includes multiple providers; London North West University NHS Trust, Ealing CCG and Ealing local Authority. It builds on the set up as part of managing COVID-19 identified in government guidance issued in March & August

To provide administrative support to the intermediate care teams (predominantly based within Ealing hospital Discharge hub)

To contribute to the effective running of the discharge hub.

Compile daily patient lists using various information sources.

Take actions from daily discharge huddle.

Ensure staff are updating discharge list.

Facilitates communication between LNWHT and ECP.

Call patients after discharge to ensure services are in place and feedback to team as needed.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.