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Programme Manager
4 months ago
Transportation is integral to that, as its the final touch-point for our customers receiving their purchases, and our customers depend on our fast and reliable delivery.
To meet this goal we have to continually innovate in our transportation networks, and work towards providing best in class service levels through the entire chain, while using an innovative mechanism, to continually evolve our delivery networks.
As E2E Trans & 3P Ops PM, you will play a key role in driving the performance, innovation and reliability of our Transportation teams, working cross-functionally with teams across the entire Amazon business.
Our transportation network is complex, but with your drive and dedication we will achieve continuous improvement through our Carrier partners, Network design teams, improved demand planning & capacity management, volume allocation between air & ground, first mile scheduling, middle mile on time performance, and last mile injection.
You will have to complete deep analyses of our network and understand our metrics in detail, and have the ability to implement solutions that influence both the short and long-term goals of our business.
Execute performance management metrics reviews (cost, speed, quality, etc.)Drive and lead continuous improvement initiatives with carriers, fulfillment centers, Customer service and Retail teams to improve customer experience, costs or processes:
Manage Capacity, Speed and accuracy of delivery arrival ensuring the customer gets a perfect delivery execution.
Produce and communicate transport plans/forecasts on a regular basis.
Drive root-cause analyses and the successful implementation of corrective actions in order to improve service or cost, or to resolve a problem.
Drive innovation by taking ownership of new projects and delivering them with success across multiple functions.Experience defining program requirements and using data and metrics to determine improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
