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Facilities Management Assistant

2 months ago


London, Greater London, United Kingdom University Partnerships Programme Full time
About the Role

We are seeking a skilled and experienced Facilities Management Assistant to join our team at University Partnerships Programme. As a key member of our facilities management team, you will play a vital role in ensuring the smooth operation of our university campus.

Key Responsibilities
  • Provide exceptional customer service to students and office staff, maintaining accurate records of visitors, contractors, and key issues.
  • Assist managers in coordinating on-site activities and day-to-day administration, ensuring seamless operations.
  • Operate a computer-based property management database, monitoring reactive work and planned maintenance in accordance with Service Level Agreements (SLAs) and completing necessary reports.
  • Conduct regular site walks, reporting any security or safety concerns and ensuring compliance with health, safety, and maintenance standards.
  • Monitor and control out-of-hours access to the residence, adhering to fire, health, and safety procedures and residence instructions.
  • Respond effectively to fire alarm activations and liaise with emergency services as required.
  • Undertake training as necessary and act as the appointed First Aider, if required.
  • Liaise with UPP staff, university clients, sub-contractors, and conference delegates as needed.
  • Monitor student conduct, encouraging reasonable behavior and liaising with student support services, chaplaincy, and other agencies as necessary.
What We Offer

In return for your expertise and dedication, we offer a competitive salary, a great benefits package, and the opportunity to work in a dynamic and supportive environment. Our people are at the heart of everything we do, and we welcome applications from individuals who share our values of innovation, sustainability, community, partnership, and respect.