Facilities Management Assistant

1 month ago

London, Greater London, United Kingdom University Partnerships Programme Full time
About the Role

We are seeking a skilled and enthusiastic Facilities Management Assistant to join our team at University Partnerships Programme. As a key member of our facilities team, you will play a vital role in ensuring the smooth operation of our residences and providing an exceptional experience for our students.

Key Responsibilities
  • Provide exceptional customer service to students and staff, responding to queries and resolving issues in a timely and professional manner.
  • Assist in the coordination of maintenance and repairs, ensuring that all work is completed to a high standard and in accordance with our service level agreements.
  • Monitor and control access to the residences, ensuring compliance with health and safety procedures and other relevant policies.
  • Respond effectively to emergency situations, including fire alarms and other incidents.
  • Collaborate with other teams to ensure seamless delivery of services and support to our students.
Requirements

To be successful in this role, you will need to have:

  • Previous experience in a similar role, preferably in a residential or facilities management setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with students, staff, and external partners.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
  • A flexible and adaptable approach, with the ability to work varied shifts and respond to changing circumstances.
What We Offer

In return for your hard work and dedication, we offer a competitive salary and a range of benefits, including:

  • A fun and supportive work environment, with opportunities for professional development and growth.
  • A comprehensive benefits package, including life insurance, pension, and training opportunities.
  • The chance to make a real difference in the lives of our students and contribute to the success of our organization.

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