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Hotel Manager
3 months ago
We are proud of our brand, a growing group of aparthotels, all located in prime cities near to the hustle and bustle of city life.
Roomzzz Newcastleboasts luxury accommodation in the city centre. We are looking for an experienced and engaging Hotel Manager to join our friendly team
Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don't.nAs the Hotel Manager your job is to make sure that our customers enjoy their stay and return.
Main Duties:
nadhere to all company and statutory health & safety requirements.nmanage the day to day operations of the hotel to maximise revenue and ensure service and product quality are business activities and in line with budgeted payroll, to organise the work schedules for the department by definition of task, working relationships, rotas etc.nmanage induction and skills training of team members.nensure the team is technically efficient, conduct technical training needs as identified.naccurately manage all aspects of cash handling, banking and credit card controls.norganise and carry out administrative tasks in relation to weekly invoicing, cashing up and updating reporting schedules.nmanage both guest and account receivable all daily revenue controls, deductions, refunds in accordance with brand policies and procedures.nensure all company equipment is correctly used and maintained.nensure the pro-active and re-active maintenance program is maintained, to protect and improve the product delivery.ndelivery of guest services are professionally and consistently delivered to maximise guest satisfaction.nparticipate in duty management shifts.nidentify and report local opportunities in terms of revenue and business development.
Requirements:
n2 years experience as a Hotel Manager or Assistant Hotel Manager.nleadership skillsncustomer service and problem solving skillsnto manage, nurture and develop a team effectivelynstandard of competency of IT systems; MS Office, Hotel booking systems.
Roomzzz has a Company Bonus Scheme in place, Cycle to Work Scheme, High Street Discounts portal, Health Cash Back Plan, Annual Awards celebrations and many more PerkzzznGenerally, the working hours are Monday to Friday however will include weekends due to the needs of the business.
