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Client Relationship Executive
2 months ago
You will collaborate with various teams to deliver exceptional service and contribute to the growth and success of our organization.
Responsibilities:
- Serve as the main point of contact for customers, providing exceptional customer service and resolving any issues or concerns
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty
- Communicate effectively with customers through various channels
- Analyze customer feedback and data to identify areas for improvement and implement strategies to enhance the customer experience
- Collaborate with crossfunctional teams to address customer needs and drive business growth
Skills:
- Strong leadership abilities to effectively manage customer relationships and provide guidance to team members
- Excellent communication skills, both verbal and written, to interact with customers in a professional and courteous manner
- Strong analytical skills to assess customer needs, identify trends, and make datadriven decisions
- Sales experience is a plus, as you may have opportunities to upsell or crosssell products/services
Job Types:
Full-time, Permanent
Salary:
From £25,560.34 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- London (preferred)
Work Location:
In person
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