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IT Service Desk Operative

3 months ago

Crewe, Cheshire East, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Job overview

As a Senior Workforce Business Partner, you will work strategically, with designated divisions, to understand their service strategies and business objectives and work collaboratively to identify develop business focused solutions.

You will lead on the delivery of the Trust's Workforce Strategic Plan at a divisional level and provide proactive, professional, expert advice to senior managers on a range of workforce and OD issues.

You will act as a senior member of the Trust's People Directorate and represent the directorate at Divisional Boards, Divisional Performance Meetings and at other corporate meetings. You will also take the lead on Trust-wide projects where appropriate.

As a SWBP, you will be responsible for developing and supporting the delivery of divisional workforce and organisational development strategies as well as providing regular reports, analysis and recommendations for action against key performance indicators and transformational change objectives.

You will directly manage your "business unit" team, ensuring that they are fully supported and that their work delivers against both the divisional and people directorate objectives.

You will be required to support hearings, appeal panels and complex investigations as needed and undertake policy development.

You will form strong partnerships with your divisional teams, the HR/Workforce Business Partner Team, other teams across the Trust as well as Trade Union representatives to progress the people agenda.

Main duties of the job

Strategic Business Partnering Workforce Planning Workforce Transformation Role Redesign Talent & succession planning Quality Improvement Transformation & Change Project Management Complex Employee Relations and Risk Management Delivery of Workforce KPIs

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population K) and West Cheshire and Chester (population K).

The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides beds and employs over 5, members of staff.

A wide range of community services is provided across medical centres and schools by Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance.

With the formation of Integrated Care Systems in July 2, the Trust became a strategic partner in Cheshire East and Cheshire West and Chester 'places' and is part of the Cheshire and Merseyside partnership, caring for a population of over 2.7million.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign.

Mid Cheshire Hospitals NHS Foundation Trust has been included in the Government's 'New Hospital Programme' to replace the current estate and enable the transformation of healthcare for our community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Detailed job description and main responsibilities

As a Senior Workforce Business Partner, you will work strategically, with designated divisions, to understand their service strategies and business objectives and work collaboratively to identify develop business focused solutions.

You will lead on the delivery of the Trust's Workforce Strategic Plan at a divisional level and provide proactive, professional, expert advice to senior managers on a range of workforce and OD issues.

You will act as a senior member of the Trust's People Directorate and represent the directorate at Divisional Boards, Divisional Performance Meetings and at other corporate meetings. You will also take the lead on Trust-wide projects where appropriate.

As a SWBP, you will be responsible for developing and supporting the delivery of divisional workforce and organisational development strategies as well as providing regular reports, analysis and recommendations for action against key performance indicators and transformational change objectives. You will lead on workforce planning and talent and succession planning at a divisional level and advise on complex change management processes.

You will directly manage your "business unit" team, ensuring that they are fully supported and that their work delivers against both the divisional and people directorate objectives,. You will also provide assurance to the Associate Director of People that employee relations case work is being appropriately managed, highlighting risk and identifying actions to address.

You will be required to support hearings, appeal panels and complex investigations as needed and undertake policy development.

You will form strong partnerships with your divisional teams, the HR/Workforce Business Partner Team, other teams across the Trust as well as Trade Union representatives to progress the people agenda.

Person specification

Knowledge

Essential criteria

Educated to Degree level (or equivalent experience) Postgraduate diploma in HR Management

Desirable criteria

Chartered Member of CIPD Quality Improvement Training Coaching Qualification

Experience

Essential criteria

Experience of operating in business partner model Experience (to masters degree level) of working as a senior HR/OD professional which has enabled individual to demonstrate essential skills, knowledge and competencies.

Desirable criteria

NHS Experience

Skills

Essential criteria

Experience of influencing at a senior level Report writing at a senior level Management of Complex Employee Relations Cases Managing organisational change & service transformation Partnership Working with Trade Unions Workforce Planning

Desirable criteria

Project Management Use of OD Interventions / models

Employers have a legal responsibility to ensure that all employees have the right to work in the UK.

If you intend to seek permission to work in the UK via a Skilled Worker visa, please be aware that the UK Government set requirements that must be met (such as a minimum salary requirement and being skilled to a certain level). Not all NHS roles are eligible for sponsorship for Skilled Worker visas.

We recommend that you use the information on the to check if this role will be eligible.

Key Messages


• Please let us know if you require an adjustment to our recruitment process.

• We are a flexible working employer, so please talk to us about any flexible working requirements.

• All correspondence will be sent to the email address you have registered as your TRAC account.

• Recruitment is based on the Trust's values and behaviours and the criteria outlined in the Job Description for the role.

• Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

• Appointments are subject to a 6 month probationary period.


• LED Doctors are subject to a 3 month probationary period.

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

NameAnna BickertonJob titleAssociate Director of PeopleEmail number