Helpdesk Support Specialist

1 month ago


Crewe, Cheshire East, United Kingdom Absolute Recruitment Full time
First Line Deskside Support Engineer Opportunity

Absolute Recruitment is seeking an experienced First Line Deskside Support Engineer to join a dynamic team on-site with one of our multinational clients based in Crewe.

This is a 3-4 month contract with the chance to make a real impact as the client settles into their brand-new offices.

Key Responsibilities:
  1. Respond to Service Desk tickets via phone, email, or face-to-face
  2. Daily communication with clients to ensure seamless support
  3. Assist with PC rollouts, desk setups, and meeting room technology to ensure a smooth transition
  4. Maintain client-specific documentation to ensure accurate records
  5. Identify and suggest improvements to enhance the support experience
Requirements:
  1. Excellent communication and customer service skills to build strong relationships with clients
  2. A team player who is self-motivated and improvement-minded to drive success
  3. At least 1 year of experience in a similar role to demonstrate expertise
  4. Strong PC troubleshooting skills to resolve technical issues efficiently
  5. Knowledge of MS Teams and conferencing solutions to ensure seamless communication
Benefits:
  1. Standard hours are 9am - 5:30pm, Monday to Friday, with the possibility of an early finish on Fridays


  • Crewe, Cheshire East, United Kingdom Reed Full time £35,000 - £40,000

    Job SummaryAs a Senior Technical Support Specialist at Reed, you will be responsible for providing top-notch support to our clients. Your primary focus will be on accurately diagnosing and resolving hardware and software issues through remote support or onsite visits. You will also provide 1st and 2nd line helpdesk support for hardware, software, AV...


  • Crewe, Cheshire East, United Kingdom Reed Full time £35,000 - £40,000

    Job SummaryAs a Technical Support Specialist at Reed, you will be responsible for accurately diagnosing and resolving hardware and software issues through remote support or onsite visits. This role requires strong knowledge of networking, firewalls, and routing protocols, as well as experience with Microsoft technologies and virtualization.Key...


  • Crewe, Cheshire East, United Kingdom Reed Full time £35,000 - £40,000

    Job Title: Senior Information Technology EngineerJob Summary: We are seeking a highly skilled Senior Information Technology Engineer to join our team at Reed. As a key member of our IT department, you will be responsible for providing technical support and expertise to our clients.Key Responsibilities:Collaborate with and provide support to the...


  • Crewe, Cheshire East, United Kingdom Active Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Active Care Group. As a Care Support Specialist, you will be working closely with our clients who require support with complex health needs in their own homes.Main ResponsibilitiesAs a Care Support Specialist, your key responsibilities will...


  • Crewe, Cheshire East, United Kingdom beBee Professionals Full time £18,000 - £24,000

    Job Summary:We are seeking a skilled Care Support Specialist to join our team at beBee Professionals in Crewe. As a Care Support Specialist, you will play a vital role in providing high-quality care and support to our clients, enhancing their quality of life on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing,...

  • Support Specialist

    2 weeks ago


    Crewe, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Support Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing accurate and up-to-date information about our products and services.Collaborating with other departments...


  • Crewe, Cheshire East, United Kingdom Active Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Active Care Group. As a Care Support Specialist, you will play a vital role in supporting our clients with complex health needs in their own homes.Key ResponsibilitiesProvide personal care and support to clients with complex health needsAssist with...


  • Crewe, Cheshire East, United Kingdom Active Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Active Care Group. As a Care Support Specialist, you will play a vital role in supporting our clients with complex health needs in their own homes.Key ResponsibilitiesProvide personal care and support to clients with complex health needsAssist with...


  • Crewe, Cheshire East, United Kingdom Active Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Active Care Group. As a Care Support Specialist, you will play a vital role in supporting our clients with complex health needs in their own homes.Key ResponsibilitiesProvide personal care and support to clients with complex health needsAssist with...


  • Crewe, Cheshire East, United Kingdom Active Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Active Care Group. As a Care Support Specialist, you will play a vital role in supporting our clients with complex health needs in their own homes.Key ResponsibilitiesProvide personal care and support to clients with complex health needsAssist with...


  • Crewe, Cheshire East, United Kingdom Active Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Active Care Group. As a Care Support Specialist, you will play a vital role in supporting our clients with complex health needs in their own homes.Key ResponsibilitiesProvide personal care and support to clients with complex health needsAssist with...


  • Crewe, Cheshire East, United Kingdom Cheshire East Council Full time

    Cheshire East Council seeks dedicated Family Support Specialists to make a real difference in the lives of young people and their families. We are committed to providing support that empowers families and helps young people thrive within their communities. As a Family Support Specialist, you will play a vital role in safeguarding vulnerable adolescents and...


  • Crewe, Cheshire East, United Kingdom Cheshire East Council Full time

    Cheshire East Council seeks dedicated Family Support Specialists to make a real difference in the lives of young people and their families. We are committed to providing support that empowers families and helps young people thrive within their communities. As a Family Support Specialist, you will play a vital role in safeguarding vulnerable adolescents and...


  • Crewe, Cheshire East, United Kingdom Clearfield Recruitment Limited Full time

    Job Title: Construction Support SpecialistJob Summary: We are seeking a highly skilled Construction Support Specialist to join our team at Clearfield Recruitment Limited. As a key member of our Building Surveying team, you will provide essential assistance and support in assessing the structural integrity of buildings.Key Responsibilities:• Collaborate...


  • Crewe, Cheshire East, United Kingdom Belong Full time

    Belong is a leading provider of person-centred care for older people, specialising in dementia care. We are seeking a Care Support Specialist to join our team in Crewe.As a Care Support Specialist, you will work with a warm and friendly team to provide support to older people in their own homes. You will be responsible for providing personal care, managing...


  • Crewe, Cheshire East, United Kingdom Shorterm Group Full time

    Job Title: HVAC Systems Support SpecialistJob Summary: We are seeking a highly skilled HVAC Systems Support Specialist to join our team at Shorterm Group. As an HVAC Systems Support Specialist, you will be responsible for the maintenance and overhaul of HVAC systems on rolling stock.Key Responsibilities:Be the subject matter expert for HVAC overhauls and...


  • Crewe, Cheshire East, United Kingdom Teaching Personnel Full time

    Mathematics Support SpecialistTeaching Personnel is working with a vibrant secondary school dedicated to fostering an inclusive and stimulating learning environment.We are seeking a dedicated and enthusiastic Mathematics Support Specialist to join our team. The successful candidate will work one-to-one with a student, providing tailored support to enhance...


  • Crewe, Cheshire East, United Kingdom Eden Futures Full time

    About Eden FuturesWe are a dedicated organization committed to empowering individuals with learning disabilities, enduring mental ill health, autism, and other complex needs. Our mission is to provide person-centred care that enriches the lives of those we support.Job Title: Specialist Support WorkerWe are seeking a compassionate and driven individual to...


  • Crewe, Cheshire East, United Kingdom Eden Futures Full time

    About Eden FuturesWe are a dedicated organization committed to empowering individuals with learning disabilities, enduring mental ill health, autism, and other complex needs. Our mission is to provide person-centred care that enriches the lives of those we support.Job Title: Specialist Support WorkerWe are seeking a compassionate and driven individual to...


  • Crewe, Cheshire East, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Crewe. As a key member of our educational program, you will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Collaborate with teachers to develop and implement lesson plans and educational...