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Mcsi Therapies Admin Assistant

3 months ago

Oswestry, Shropshire, United Kingdom The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time
We are looking for a MCSI Therapies Administration Assistant.


The post holder will provide secretarial and administrative support to the Midland Centre for Spinal Injuries Therapy Team to assist with the rehabilitation of patients, the discharge process and on-going issues post discharge.

To assist the team lead in implementation and maintenance of E-Roster

Produce Reports/correspondence using Big Hand

Updating DTOC with delayed discharge information

Assist with projects (eg electronic timetabling) within the department


To set up new case notes, provide core data and establish contact details of responsible Social Services Departments, wheelchair services and CCG.

Chase referrals for wheelchairs and cushions, shower chairs, respiratory equipment, standing equipment and Community Therapy.

To follow up referral to Social Services to ensure allocation of named OT and arrange access visit.

To notify the community therapy team (PT, COT, wheelchair services, respiratory services), of patient discharge.

To notify the Community OT of access visits.


To work closely and effectively with the Therapy Team in order to support communication throughout the service, take messages and relay information.

To maintain an effective Therapy Office Environment and systems including patient timetabling.

To enter patient contact activity onto Lorenzo on behalf of the Therapy Team.


At the request of the Therapy Service Manager the post holder will provide support and cross cover to the administrative team in the therapies department.


The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.


Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.


We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

We are based in North Shropshire, close to the border with North and Mid Wales.

It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links.

It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

MAIN DUTIES AND RESPONSIBILITIES

  • To provide secretarial and administrative support to the MCSI Therapy Team.
  • Ensuring Statutory & Mandatory Training is up to date and book accordingly
  • Dissemination of information to the Team
  • Recording Annual Leave and Sickness
  • Taking dictation via shorthand
  • To assist the team lead in implementation and maintenance of E-Roster
  • Produce Reports/correspondence using Big Hand
  • Updating DTOC with delayed discharge information
  • Assist with projects (eg electronic timetabling) within the department
  • To set up new case notes, provide core data and establish contact details of responsible Social Services Departments, wheelchair services and CCG.
  • Chase referrals for wheelchairs and cushions, shower chairs, respiratory equipment, standing equipment and Community Therapy.
  • To follow up referral to Social Services to ensure allocation of named OT and arrange access visit.
  • To notify the community therapy team (PT, COT, wheelchair services, respiratory services), of patient discharge.
  • To notify the Community OT of access visits.
  • To work closely and effectively with the Therapy Team in order to support communication throughout the service, take messages and relay information.
  • To manage own time effectively to meet service objectives, prioritising work according to the demands of the service.
  • To maintain an effective Therapy Office Environment and systems including patient timetabling.
  • To enter patient contact activity onto Lorenzo on behalf of the Therapy Team.
  • At the request of the Therapy Service Manager the post holder will provide support and cross
cover to the administrative team in the therapies department.

COMMUNICATION/WORKING RELATIONSHIPS

  • To work closely with the Therapy Team throughout all stages of the rehabilitation process.
  • To establish and maintain effective exchange of patient information between Midland Centre for
Spinal Injuries (MCSI), and community colleagues, maintaining confidentiality.

  • To protect all confidential information concerning patients, only making disclosures wit