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e-Rostering Administrator
3 months ago
Job Title: E-Rostering Administrative Support Professional at Sussex Community NHS Foundation Trust
Be part of the dynamic team at Sussex Community NHS Foundation Trust and play a vital role in implementing e-Rostering solutions to enhance workforce management. Your contribution will ensure efficient roster creation, maintenance, and data accuracy within our department.
Main Responsibilities:
- Collaborate and Coordinate: Work closely with e-rostering officers, the E-Rostering Team Lead, and management to create, maintain, and update rosters in line with local policies.
- Provide Comprehensive Administrative Services: Coordinate administrative processes and deliver high levels of customer service to roster creators and managers.
- Ensure Data Accuracy: Liaise with staff, managers, and various workforce teams to resolve e-rostering issues and ensure data accuracy in both the Electronic Staff Record (ESR) and e-Rostering systems.
- Roster Management: Collaborate with the team to ensure rosters are created, maintained, and updated efficiently, adhering to local policies and standards.
- Administrative Coordination: Provide comprehensive administrative services, ensuring smooth and efficient coordination of all processes related to e-rostering.
- Customer Service Excellence: Deliver exceptional customer service to roster creators and managers, addressing their needs promptly and effectively.
- Issue Resolution: Work closely with staff, managers, and workforce teams to identify and resolve e-rostering issues, maintaining the integrity and accuracy of data.
About Sussex Community NHS Foundation Trust:
Join the leading provider of NHS community services across East and West Sussex, where a dedicated team of 6,000 staff members deliver essential medical, nursing, and therapeutic care to the community. Our vision is to provide excellent care, support health changes, and reduce hospital stay times.
Discover a range of benefits and a positive work environment:
- Positive 2023 NHS Staff Survey results, highlighting a compassionate culture & leadership
- Variety of working environments, including community hospitals and bases across the county
- Supportive flexible working patterns and excellent training opportunities
- Opportunities for research and growth
- Inclusive workplace environment with various staff networks
- Located in beautiful Sussex with easy access to nature and the coast
Job Responsibilities:
This role is ideal for individuals with strong administrative skills, a collaborative spirit, and a passion for healthcare workforce improvement. If you're ready to make a meaningful impact in our e-Rostering journey, we want to hear from you.
Apply now and contribute to shaping the future of healthcare at Sussex Community NHS Foundation Trust.
- To provide full administrative support to the e-rostering team and its users.
- To maintain data accuracy within the e-Rostering system and support the production of workforce reports.
- To proactively resolve issues and provide guidance to users on operating the system.
- Design, produce, and maintain training materials for e-Rostering system users.
- Support the e-rostering team in meeting planning and coordination.
Person Specification:
Qualifications
- Good standard of secondary education with relevant literacy and numeracy skills
Desirable:
- NVQ level 3 in Business Admin or equivalent experience
Experience
- Experience of office working according to Standard Operating Procedures
- Strong commitment to delivering a customer-focused service
Desirable:
- Experience of using e-Rostering Systems and NHS systems like Electronic Staff Records (ESR)
- Skills and Knowledge
- Knowledge of Microsoft Office, excellent communication, organisational, and time management skills
Desirable:
- Problem-solving skills and familiarity with e-Rostering software and ESR
Other
Desirable:
- Ability to use initiative, motivated, and resourceful
- Commitment to delivering customer-focused services with adaptability
