Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Senior Customer Service Advisor at Brighton and Hove Bus & Coach Company Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities- Customer Service Delivery: Provide outstanding customer service to all customers, ensuring that their needs are met and exceeded.
- Team Support: Support the team leader with day-to-day administrative tasks, including cash handling and banking.
- Relief Team Leader: Act as relief team leader in the absence of the team leader, ensuring that the shop is well-managed and customers receive excellent service.
- Coach and Develop: Coach and develop Customer Experience Advisors to enhance their customer service skills and knowledge.
- Rostering and Scheduling: Maintain a good level of rostering, ensuring that the shop has sufficient cover while remaining fair and flexible for colleagues and the business.
- Escalated Complaints: Support the team and customers by dealing with escalated complaints and providing a satisfactory outcome.
- Banking and Reporting: Provide daily banking reports, ensuring that all sales are accounted for.
- Confidence and Multitasking: Confidence using a PC and the ability to multitask.
- Positive and Flexible Approach: Positive and flexible approach to work.
- Attention to Detail: High level of attention to detail and accuracy.
- Excellent Interpersonal Skills: Excellent interpersonal skills with the ability to communicate at all levels.
- Passion for Customer Service: Passion, enthusiasm, and engagement in all aspects of providing excellent customer service.
- Customer Complaint-Handling Skills: Excellent customer complaint-handling skills.
- Previous Experience: Previous experience working in a retail environment.
- Team Leader Experience: Previous team leader experience.
- Company Pension: Company pension scheme available.
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Customer Service Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom AMEX Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at American Express. As a Customer Service Representative, you will be responsible for delivering world-class customer service to our clients, responding to their inquiries and concerns, and building meaningful relationships with them.Key...
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Customer Service Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom AMEX Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at American Express. As a Customer Service Representative, you will be responsible for delivering world-class customer service to our clients, responding to their inquiries and concerns, and building meaningful relationships with them.Key...
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Customer Service Representative
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're looking for a highly motivated and customer-focused individual to join our Business Operations team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our business customers.Key ResponsibilitiesProvide timely and effective support to...
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Customer Service Representative
2 days ago
Brighton, Brighton and Hove, United Kingdom Abm Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-quality customer service to...
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Customer Service Representative
2 days ago
Brighton, Brighton and Hove, United Kingdom Abm Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-quality customer service to...
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Customer Service Representative
5 days ago
Brighton, Brighton and Hove, United Kingdom French Selection UK Full timeJob Summary:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection UK. As a French speaking Customer Service Associate, you will be responsible for providing exceptional customer service and administrative support to our clients.Main Responsibilities:Respond to customer inquiries and resolve...
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Customer Service Representative
5 days ago
Brighton, Brighton and Hove, United Kingdom French Selection UK Full timeJob Summary:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection UK. As a French speaking Customer Service Associate, you will be responsible for providing exceptional customer service and administrative support to our clients.Main Responsibilities:Respond to customer inquiries and resolve...
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Customer Service Representative
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Chartwells - Universities Full timeCustomer Service Representative - HospitalityAre you ready to embark on an exciting new journey?We are seeking a Customer Service Representative who will embody our brand, providing outstanding service within a university environment on a full-time basis. You will be part of a dedicated team that takes immense pride in their work - pride in our offerings,...
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Customer Service Representative
5 days ago
Brighton, Brighton and Hove, United Kingdom Abm Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-quality customer service to...
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Customer Service Representative
6 days ago
Brighton, Brighton and Hove, United Kingdom Abm Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-quality customer service to...
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Customer Service Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom Chartwells - Universities Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to students and staff on our university campus.Key ResponsibilitiesServing Customers: Ensure that...
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Customer Service Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom Chartwells - Universities Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to students and staff on our university campus.Key ResponsibilitiesServing Customers: Ensure that...
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Customer Service Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom Freedom Leisure Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Freedom Leisure. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and visitors.Key ResponsibilitiesProvide a warm and welcoming experience for all customers, ensuring they...
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Customer Service Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom Freedom Leisure Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Freedom Leisure. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and visitors.Key ResponsibilitiesProvide a warm and welcoming experience for all customers, ensuring they...
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Customer Service Representative
3 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a key member of our team, you'll play a crucial role in supporting our customers and helping them make the most of our innovative energy solutions.Our customers are at the heart of everything we do, and we're looking...
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Customer Service Representative
3 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a key member of our team, you'll play a crucial role in supporting our customers and helping them make the most of our innovative energy solutions.Our customers are at the heart of everything we do, and we're looking...
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Customer Service Representative
6 days ago
Brighton, Brighton and Hove, United Kingdom ABM UK Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at ABM UK. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing support to our clients.Key ResponsibilitiesCustomer Service: Provide high-quality...
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Customer Service Representative
5 days ago
Brighton, Brighton and Hove, United Kingdom ABM UK Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at ABM UK. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing support to our clients.Key ResponsibilitiesCustomer Service: Provide high-quality...
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Customer Service Representative
3 days ago
Brighton, Brighton and Hove, United Kingdom ABM Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Churchill Square Shopping Centre. As a key member of our Centre Management Team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our visitors, and supporting the smooth...
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Customer Service Representative
3 days ago
Brighton, Brighton and Hove, United Kingdom ABM Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Churchill Square Shopping Centre. As a key member of our Centre Management Team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our visitors, and supporting the smooth...