Customer Service Representative
5 days ago
Job Summary:
We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection UK. As a French speaking Customer Service Associate, you will be responsible for providing exceptional customer service and administrative support to our clients.
Main Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Prepare and send quotations using price lists available.
- Process orders and ensure delivery status is updated regularly.
- Provide initial fault diagnosis and suggest parts for replacement.
- Build and maintain strong working relationships with clients and manufacturers.
- Monitor customer feedback and provide suitable suggestions for improvement.
Requirements:
- Fluent in French (written and spoken).
- Previous experience in customer service is desirable.
- Proactive, confident, and dynamic personality.
- Excellent communication skills and a team player.
- IT literate.
Company Overview:
French Selection UK is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business. We are committed to providing exceptional service to our clients and are seeking a talented individual to join our team.
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