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Operations Assistant
3 months ago
Operations Assistant - £38,000Full-Time / PermanentAre you currently working as a Receptionist or Front of House and eager to advance into a more focused operations role? Do you want to broaden your experience across business, facilities management, and general office support?This is your perfect opportunityJoin a prestigious global law firm as an Operations Assistant, where you will be an integral part of a small, dynamic team.
Reporting to the Operations Manager, you will engage in a diverse role covering all aspects of operations, client services, office support, and facilities management.
Key Responsibilities:
Client Services:
Manage all aspects of the client services experience, including welcoming guests, directing them appropriately, professionally answering telephone calls, and managing meeting room bookings and arrangements
Operations Mailbox:
Oversee the Operations mailbox, respond to requests promptly, and escalate to relevant team members as necessary
Mail and Supplies Management:
Process and deliver internal and external mail, manage couriers, and ensure office consumables and supplies are fully stocked and replenished
Contractor Supervision:
Oversee contractors (cleaning, maintenance, catering, etc.), ensuring all service level agreements (SLAs) are met and appropriate health and safety documentation is in place.
Administrative Support:
Provide a variety of administrative support to the Operations Manager, including calendar management, meeting arrangements, and handling special projects.
