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Ward Clerk

3 months ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Deal with enquires, including telephone enquiries in conjunction with and under the direction of the nursing staff. Maintain hospital notes in accordance with PHNT policies and procedures. Receive patients, relatives and visitors to the ward, orientating them to the ward environment.

Enter admissions, transfers and discharges on iPM/SALUS, including ward and department transfers and updating patient information where necessary, within half an hour of patient movement when on duty.

Ensure SALUS is up to date and accurate throughout the working day. Ensure that notes are traced to the unit and traced correctly on iPM.

Maintain case notes, re-filing and creating additional volumes where necessary, ensuring all clinical notes are in the current volume, and adding new volumes to iPM.

File and prepare notes for coding.

Chasing up notes for any outstanding admissions that have not been coded. Print front sheets and ensure adequate addressograph labels are available for all patients. Ensure wristbands are printed for all inpatients/day case patients. Trace notes in and out of the ward using iPM.


Convey casenotes, specimens and other items to various parts of the hospital and collecting urgent supplies or reports when necessary.

Take, or where relevant, telephone any requests for investigations to relevant departments.

Liaise with other departments regarding investigations, recording appointments details in the ward diary and relaying any information to nursing staff and patients.

Book transport for admissions, transfers or discharge as required.

Review stationary stock levels on the ward. Action Data Quality reports as directed by the Clinical Administration Manager For further details please see attached JD&PS.