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Technical Customer Support

3 months ago

Peterborough, Peterborough, United Kingdom Adecco Full time

Would you like to join a modern and innovative telematics company? Adecco have a great opportunity for a strong customer service advisor to do just that Our client is looking for a customer minded individual to provide phone support for technical queries.

This role is suitable for an experienced customer service person with an analytical approach to problem solving.

You will be responsible for providing phone support and some of your main responsibilities will include:

  • Provide support and solutions to customer queries on technical issues and system functionality
  • Record all customer interactions on internal systems
  • Follow up all queries/issues to ensure a satisfactory resolution
You will need to have demonstrable customer service experience, ideally from a phone-based role. A technical support background is beneficial, but any recreational interest in tech is useful. This role is office based in Peterborough.

In return for the above responsibilities, you will be offered the below benefits:

  • £25,000 per annum
  • Life insurance, pension, and health cover
  • Comprehensive internal training programme
  • Modern office environment
Interviews are due to take place soon so if you are interested in the job or know anyone who might be and would like more information on the role and business, please contact Joanna Warner at Adecco Peterborough

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.