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Technical Support Specialist

2 months ago

Peterborough, Peterborough, United Kingdom Entech Technical Solutions Ltd Full time
Job Overview

Entech Technical Solutions Ltd is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to customers and internal stakeholders.

Key Responsibilities
  • Provide technical support and troubleshooting for mechanical engineering products
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Contribute to the development of new products and services
Requirements
  • 3-5 years of experience in technical support or a related field
  • Strong technical knowledge of mechanical engineering products
  • Excellent communication and problem-solving skills
  • Ability to work in a hybrid environment with a minimum of 3 days on-site per week
Benefits
  • Competitive salary of £35.50 FCSA Umbrella
  • Opportunity to work with a leading company in the industry
  • Hybrid working arrangement with flexible hours