Booking Office Clerks

2 weeks ago


Whitby, North Yorkshire, United Kingdom North Yorkshire Moors Railway Full time

Booking Office Clerks
**We are a Real Living Wage Employer

  • Hourly Rate £12.00 from 1st April 2024 for 18s and over.**We are looking to expand our team for the 2024 season:
    Post 1 based in Pickering: We are looking for 2 people to cover 35 shifts per week

Post - based between Grosmont and Whitby: We are looking for 2 people to cover 3-5 shifts per week.

Various hours available. Shifts will include some weekends and Bank Holidays.

This is a fixed term contract from 23rd March until 3rd November 2024
Do you have experience working in a fast-paced, cash handling role? Are you interested in delivering exceptional customer service? Would you like to join our friendly Booking Office Team, offering a first-class visitor experience to our customers, whilst working at one of Britain's most popular Heritage Railways?

Yes. Then this could be the job for you

You will:

  • Sell tickets to visitors using the EPOS system and cash up at the end of the day
  • Answer any visitor enquires in a helpful and professional manner
  • Explain Gift Aid to visitors to enable a potential increase in conversion rates.

Benefits:

  • 22 days annual leave per full annual leave year plus bank holidays pro rata for parttime and partyear
  • Access to an Employee Assistance Programme for you and your immediate family
  • Free standard travel on NYMR
  • Free Car Parking
  • Discounts in NYMR shops and tearooms
  • 75% reduced rate travel on the national rail network (rail card can be applied for after 1 month's service) for posts working 15 hours per week and more

Job Types:
Part-time, Fixed term contract

Contract length: 9 months

Salary:
£12.00 per hour

Expected hours:
No more than 30 per week

Benefits:

  • Free parking

Schedule:

  • Weekend availability

Work Location:
In person

Application deadline: 06/05/2023
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