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Booking Office Clerks

3 months ago

Whitby, United Kingdom North Yorkshire Moors Railway Full time

**Booking Office Clerks**

**We are a Real Living Wage Employer
- Hourly Rate £12.00 from 1st April 2024 for 18s and over.**

We are looking to expand our team for the 2024 season:
**Post 1- based in Pickering**: We are looking for 2 people to cover 3-5 shifts per week

**Post 2 - based between Grosmont and Whitby**: We are looking for 2 people to cover 3-5 shifts per week.

Various hours available. Shifts will include some weekends and Bank Holidays.

**This is a fixed term contract from 23rd March until 3rd November 2024**

Do you have experience working in a fast-paced, cash handling role? Are you interested in delivering exceptional customer service? Would you like to join our friendly Booking Office Team, offering a first-class visitor experience to our customers, whilst working at one of Britain’s most popular Heritage Railways?

**Yes. Then this could be the job for you**

You will:

- Sell tickets to visitors using the EPOS system and cash up at the end of the day
- Answer any visitor enquires in a helpful and professional manner
- Explain Gift Aid to visitors to enable a potential increase in conversion rates.

**Benefits**:

- 22 days annual leave per full annual leave year plus bank holidays - pro rata for part-time and part-year
- Access to an Employee Assistance Programme for you and your immediate family
- Free standard travel on NYMR
- Free Car Parking
- Discounts in NYMR shops and tearooms
- 75% reduced rate travel on the national rail network (rail card can be applied for after 1 month’s service) - for posts working 15 hours per week and more

**Job Types**: Part-time, Fixed term contract
Contract length: 9 months

**Salary**: £12.00 per hour

Expected hours: No more than 30 per week

**Benefits**:

- Free parking

Schedule:

- Weekend availability

Work Location: In person

Application deadline: 06/05/2023