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Customer Care Coordinator

4 months ago


Brentwood, Essex, United Kingdom Wheatstone Solutions Full time

Customer Care Coordinator - Brentwood - Permanent - £30,000A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.Duties

  • Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
  • Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
  • Provide support and advice to sub-contractors.
  • Speak with Site or Constructions teams as necessary to ensure customers' queries are answered accurately, efficiently, and consistently.
What are they looking for
  • Experience working with another House Builder in a similar role.
  • Experience using CRM systems and inputting data in an office-based setting is essential.
  • Excellent communication skills
For more information please apply below or contact Chris Ellis at Wheatstone Solutions