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Out of Hours Call Handler

2 months ago

Birkenhead, Wirral, United Kingdom Care at Home Group Full time

We need you.


Our team of oncall co-ordinators are people just like you who have come from all walks of life, different age groups, backgrounds and life experience.

However, you will all have something in common


You will be the first person our team speak to when they call oncall when it is urgent, and they need advice and support.


Progression opportunities, we offer training and career development opportunities to all our employees who are looking for their next step.


What are we looking for

  • Caring and empathetic people
  • Great communication skills and love talking to people
  • Happy and able to work flexibly
  • Love to make a difference to people's lives

What are the shift patterns

  • Monday to Friday 20:00pm 08:00pm
  • Weekends 08:00am 20:00pm and 20:00pm 08:00am

What is the rate of pay
Call handlers will be paid £22,000.00 based on a 36 hour working week.

Job Types:
Full-time, Part-time

Salary:
£22,000.00 per year

Benefits:

  • Company pension
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme

Schedule:

  • 12 hour shift
  • Day shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Experience:

- care worker: 1 year (required)

  • Customer service: 1 year (required)

Work Location:
In person