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Payment & Order Processing Assistant

3 months ago

South Kirkby and Moorthorpe, United Kingdom DIY Kitchens Full time
We are currently recruiting for a Payment and Order Processing Assistant

About DIY Kitchens


We're rated "Excellent" by our customers on Trustpilot and have even been awarded "Best Rated Kitchen Brand" By Which? magazine.

We now have an exciting opportunity for you to join our team of 400+ colleagues and grow your career with us and in return we'll reward you with some fantastic benefits and a great future with a friendly, dynamic company.


What are we looking for?
We are seeking a self-starter with a passion for accounts and a strong customer service skillset. You will be based in our South Kirkby office.

Within this role you will be:

  • Talking to customers on the phone
  • Processing phone payments
  • Processing refunds
  • Answering questions regarding general enquiries relating to an order.
  • Processing payments via our online system
  • Other adhoc duties

We are looking for a person that:

  • Has a excellent telephone manner
  • Shows good organisational skills and be very thorough.
  • Be computer literate and a quick learner
  • Have the ability to multi task
  • Must work well within a team
  • Be hardworking and be able to manage own work load
  • Processing orders and payments through our online software.
  • Conversing with departments and colleagues across the business to assist customers with varied enquiries.
  • General administrative duties
  • An accounts background preferred

Hours of work
9am till 5pm Monday to Friday

Competitive salary depending on experience.

This will be a two stage interview, one on Teams with HR and if successful a more formal interview face to face with the Financial Controller. You would need to be available for these between 8am-4pm (times will be arranged if successful)

Job Types:
Full-time, Permanent

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person