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Parts Telesales Advisor

3 months ago


Bootle, Sefton, United Kingdom Peoples Ford Full time

This role is based in our Bootle PartsPlus distribution centre and will predominately involve dealing with incoming Parts enquiries and orders.


A typical day in the life of a PartsPlus Telesales Advisor
-
This role reports to the PartsPlus Manager:


  • You will undertake the reviewing and processing of telephone, face to face and internet parts orders:
-
You will handle all customer parts enquires for Newbridge PartsPlus:


  • You will build relationships with customers and clients:
-
You will ensure customer accounts are managed effectively and have a strong knowledge of parts requirements:


  • You will also be involved in the warehouse, picking parts, packaging them as well as supporting stock control processes
**What you'll have:
- *
  • Experience in an Automotive Parts environment is desirable
  • Ability to prioritise workloads to ensure you achieve targets
  • Ability to deliver excellent levels of customer service
  • Excellent numeracy and literacy skills
  • Proficient IT skills and experience

Hours of work:

  • Full time role (42.
5 hours per week) on a rota basis between the PartsPlus opening hours of:

  • 8am to 6pm Monday to Friday
  • Saturday 8am to 1pm

Salary:

  • Basic salary of £25,000 per annum
  • OTE of £28,000 per annum
  • Discounts on all our company products and services. This includes offers which are exclusively available to Peoples and Ford employees across our best range of Ford vehicles. We also offer friends and family discounts
  • Instant access to the Peoples Refer a Friend programme. Not only do you get paid for recommending a friend to work for us, but we will pay you if you recommend new customers to us
  • Instant access to Peoples Rewards with 1000s of online retail discounts available to every employee and no spending limits
  • 30 days annual leave
  • Instant membership to our dedicated Employee Assistance Programme

Ref:

Working Hours Monday to Friday

Location Bootle

Salary OTE £28,000

Benefits:

Closing Date 18/09/2023