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HR Manager

3 months ago

Birmingham, Birmingham, United Kingdom SSG Hospitality UK Ltd Full time

The HR Manager is responsible for the provision of Human Resources services, policies and initiatives, in-line with Six Stars People Strategy. Reporting to the Chief Development Officer, the HR and Compliance manager shall effectively manage the employee life-cycle, identifying opportunities for the enhancement of employee engagement and participation.

Duties & responsibilities


• Responsible for the delivery of Six Star's People Strategy


• Oversee the generation, implementation and review of internal HR processes, policies and procedures


• Co-ordination of resources requirements; workforce planning, In-house recruitment function, New starter onboarding and talent management


• Full-cycle management of Employee Relations casework, including dispute resolutions, disciplinary, grievances, absence management, capability management, performance management, retirement and redundancies, in partnership with external consultants


• Effective management and administration of Six Stars HRM System and personnel records


• Generation and communication of internal initiatives, to support and enhance the employee experience; Wellbeing, Reward and recognition initiatives etc.


• Facilitate the delivery of effective learning and development programs, in line with with business requirements


• Provision of guidance and consultation to employees and management on people matters, sharing best practice to drive performance and mitigate disputes


• Remain abreast of industry regulatory and statutory requirements and best practice, integrating knowledge into day-to-day business operations


• Collation, analysis and reporting of key people metrics and performance KPIs (monthly/quarterly/annual review)

Person Specification - Essential


• Educated to Degree level within Human Resource Management (or related field/relevant experience)


• Previous experience within Human Resources (Generalist) environment (5+ years)


• Exceptional organisation and planning skills, with ability to manage and prioritise workloads autonomously


• Exceptional communication and interpersonal skills, with an ability to adapt to the needs and requirements of others


• Innovative and analytical approach to problem solving, focusing on delivering outcomes to an exceptional standard.


• Proven ability to maintain confidentiality, acting with discretion and diplomacy. Acting with integrity when managing or advising people matters.


• Skilled and experienced within the use of IT Software; including Microsoft packages and project management tools and/or adaptable and quick to learn new software.


• People orientated, with an ability to build and effectively manage interpersonal relationships across the organisation.


• Ability to innovate, create and implement continuous improvement initiatives.


• HR Policies and system: Exceptional knowledge of HR Policies content requirements and supporting systems, to enable the effective imbedding of HR initiatives and adherence to best practice.


• Employment Legislation: In-depth knowledge and understanding of relevant employment legislation and regulations, with a capacity to apply to the organisational requirements, in addition to awareness of industry best practice guidance (ACAS).

Person Specification - Desirable


• CIPD Qualified (Level 5+)


• Experience within Hospitality industry/environment (one year +)


• Awareness of Industry specific regulatory requirements.


• Learning and development: In-depth understanding of Learning and Development theories and best practice models. Proficient in the design and delivery of coaching and mentoring, learning and development and talent management programmes, with an ability to produce and deliver content in accordance with diverse learning styles and requirement.

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