Current jobs related to Customer Experience - Brighton, Brighton and Hove - Legal & General Group
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Customer Experience Strategist
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Legal & General Group. As a Behavioural Science Expert, you will play a key role in shaping our customer experience strategy and ensuring that our customers achieve good outcomes across our products and services.Key ResponsibilitiesCustomer Experience Roadmap:...
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Customer Experience Strategist
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Legal & General Group. As a Behavioural Science Expert, you will play a key role in shaping our customer experience strategy and ensuring that our customers achieve good outcomes across our products and services.Key ResponsibilitiesCustomer Experience Roadmap:...
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Customer Experience Strategist
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Legal & General Group. As a Behavioural Science Expert, you will play a key role in shaping our customer experience strategy and ensuring that our customers achieve good outcomes across our products and services.Key ResponsibilitiesCustomer Experience Roadmap:...
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Customer Experience Strategist
1 week ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full time{"title": "Customer Experience & Behavioural Science Consultant", "subtitle": "Join Legal & General Group", "content": "We are seeking a skilled Customer Experience & Behavioural Science Consultant to join our Retail division. As a key member of our team, you will play a crucial role in putting the customer at the heart of everything we do.Your primary...
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Customer Experience Strategist
1 week ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full time{"title": "Customer Experience & Behavioural Science Consultant", "subtitle": "Join Legal & General Group", "content": "We are seeking a skilled Customer Experience & Behavioural Science Consultant to join our Retail division. As a key member of our team, you will play a crucial role in putting the customer at the heart of everything we do.Your primary...
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Customer Experience Specialist
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences throughout the entire customer journey.Key ResponsibilitiesWork closely with colleagues across the business to...
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Customer Experience Specialist
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Operations team, you will play a crucial role in delivering exceptional customer experiences throughout the entire customer journey.Key ResponsibilitiesWork closely with colleagues across the business to...
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Customer Experience Strategist
1 week ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full time{"title": "Customer Experience & Behavioural Science Consultant", "subtitle": "Join Legal & General Group", "content": "We are seeking a skilled Customer Experience & Behavioural Science Consultant to join our Retail division. As a key member of our team, you will play a crucial role in putting the customer at the heart of everything we do.Your primary...
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Customer Experience Strategist
1 week ago
Brighton, Brighton and Hove, United Kingdom Legal & General Group Full time{"title": "Customer Experience & Behavioural Science Consultant", "subtitle": "Join Legal & General Group", "content": "We are seeking a skilled Customer Experience & Behavioural Science Consultant to join our Retail division. As a key member of our team, you will play a crucial role in putting the customer at the heart of everything we do.Your primary...
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Customer Experience Specialist
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Customer Experience Specialist
4 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeElectric Car Leasing SpecialistWe are seeking a skilled Customer Operations Specialist to join our team at Octopus Energy, a pioneering company in the electric vehicle industry. As an Electric Car Leasing Specialist, you will play a crucial role in delivering our mission to make zero-carbon driving seamless for individuals and businesses.About the RoleThis...
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Customer Experience Coordinator
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Customer Experience Supervisor
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Customer Experience Specialist
1 week ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout UsWe're Octopus Energy, a pioneering energy supplier transforming industries and improving lives. Our mission is to make it seamless for individuals and businesses to transition to zero-carbon driving.This role is part of our Customer Operations team, focusing on delivering exceptional customer experiences. As a Customer Experience Specialist, you'll...
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Customer Experience Specialist
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Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout UsWe're Octopus Energy, a pioneering energy supplier transforming industries and improving lives. Our mission is to make it seamless for individuals and businesses to transition to zero-carbon driving.This role is part of our Customer Operations team, focusing on delivering exceptional customer experiences. As a Customer Experience Specialist, you'll...
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Customer Experience Representative
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Brighton, Brighton and Hove, United Kingdom Motorway Full timeAbout the Role:Motorway is revolutionizing the car-buying and selling experience, and we're seeking a talented Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you'll play a vital role in delivering exceptional service and support to our users.As a Customer Experience Specialist, you'll be responsible for...
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Customer Experience Representative
1 day ago
Brighton, Brighton and Hove, United Kingdom Motorway Full timeAbout the Role:Motorway is revolutionizing the car-buying and selling experience, and we're seeking a talented Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you'll play a vital role in delivering exceptional service and support to our users.As a Customer Experience Specialist, you'll be responsible for...
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Customer Experience Specialist
3 days ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeElectric Car Leasing SpecialistWe are seeking a skilled Customer Operations Specialist to join our team at Octopus Energy, a pioneering company in the electric vehicle industry. As an Electric Car Leasing Specialist, you will play a crucial role in delivering our mission to make zero-carbon driving seamless for individuals and businesses.About the RoleThis...
Customer Experience
3 months ago
We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes.
We draw on industry-leading expertise to innovate constantly across public and private assets, index and active strategies.Our teams around the world are highly dedicated, professional and collaborative and we draw strength from our diversity of talent.
We're recruiting for a Sales Executiveto join our Wholesale Distribution team to provide high quality sales support to intermediary clients and Sales Managers.
Acting as the interface between the Wholesale sales team and other areas of the business including Marketing, Operations, Client Service and Fund Management teams in order to seek timely resolution to client queries.
Contributingto sales activity by co-ordinating meetings, emails and client follow ups. Proactivelyidentifying sales opportunities and communicating these to the Investment Sales ManagersProvidingdedicated sales support to investment sales managers including maintaining an organised database of consolidated information, supporting material and records of sales activity
Providingconsolidated information obtained from marketing, fund operations, compliance, legal and fund management areas to the sales team for use in the sales process
Acting as a conduit between the sales team and the above areas of L&G to ensure the demands of the sales effort are delivered satisfactorily.
Providinghigh quality support to Wholesale clients dealing with technical queries both pre and post-sale by responding to all inbound client queriesMonitoring the customer experience to ensure that customers are treated fairly in line with L&G's Treating Customers Fairly (TCF)policy and that customer feedback is passed to the relevant areas
Maintaining detailed level of knowledge of L&G Investments Unit Trust, S/ICAV and ETF ranges and the investment philosophy and process and be able to communicate this to clients and Sales Managers
Being aware of the Consumer Duty regulation whilst undertaking own role and supporting the Wholesale Distribution Team as they put customer and client interests at the centre of the business and ensure the delivery of good customer outcomes.
Ability to liaise with senior stakeholders and key relationships and consolidate detailed information into concise summariesAn understanding of the Sales/Distribution and Fund Management environment within the Asset Management industry
Experience of Wholesale Markets, Client Service and Relationship Management desirable
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you.
The opportunity to participate in our annual, performance-related bonus plan and valuable share schemesGenerous pension contribution
Life assurance
Private medical insurance (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
There are the many discounts we offer – both for our own products and at a range of high street stores and online
Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running.
Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.We're one of the world's largest asset managers, homebuilders, pension providers and insurers.
Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
