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Customer Service Executive

3 months ago

Belfast, United Kingdom Vickerstock Full time
Posted 26 July 2023

Salary Negotiable

LocationBelfast

Job type Permanent

DisciplineProfessional Services Jobs

Reference8947_

Contact NameMary Quinn

Job description:

Customer Service Executive (Languages)


Vickerstock are proud to be working in partnership with one of Northern Ireland's market leading, clients to recruit an experienced Customer Service Executive to join their established team in Greater Belfast to provide excellent customer service.

This is a permanent role.

It would be beneficial if another language was spoken ie: German, French or Spanish

Your new role as a Customer Service Executive

  • Respond to customer queries in a professional, courteous and timely manner
  • Ensure internal systems are maintained with accurate information at all times
  • Accurately generate customer reports and KPI's daily
  • Provide Order confirmations within a specific timeframe.
  • Plan and track orders and advise customer of problems.
  • Liaise with Customers regarding deliveries.

What you'll need to succeed as a Customer Service Executive

  • 1 years' minimum experience as a Customer Service representative
  • An additional language would be beneficial but not essential
  • Working closely with customers, understanding their requirements.
  • Experience of working in a fastpaced environment

What we have to offer:

  • Industry competitive salary and benefits
  • Permanent opportunity with progressive business

What we hope you will do next;
Contact Mary to discuss this in absolute confidence on , or send an updated CV via the link on the page