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Bookings Administrator
3 months ago
Bookings Administrator (Bank)
Derby Hospital | Administration | Bank Contract - Ad hoc
£12.01 per hour
Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
As a Bank Administrator at our Derby Hospital , you're able to manage, appraise and interpret the data. What's more, you know how to present this in a timely and professional manner. Ideally, you have an NVQ Level 2 in Business and Administration or equivalent, but this isn't essential.
As a Bank Booking Administrator, you will:
Process referrals received by e-mail and warm handover. Obtaining relevant information from the patient. Creating case files and updating all internal computer databases / spreadsheets. Consult the salesforce database for appropriate resource. Administer company referrals from referral to appointment in accordance with the company's processes and procedures and within agreed specified timescales. Maintain accurate and up to date records of all caseload activities in accordance with company processes and procedures and within agreed timescales. Manage all patient queries during their case life. Ensure that the referrer is kept up to date on all activities as required Dispatch communications (reports, emails, telephone calls) to relevant parties to ensure cases are processed effectively and efficiently and within agreed specified timescales.Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
8am-6pm availability required, plus Saturday's 9am-1pm (occasional)
We offer flexible working to make the most of every day and development opportunities to make you feel respected, trusted, and valued.
The Nuffield Health Derby Hospital is a modern, purpose-built hospital with 38 en-suite beds, three operating theatres, and together with a comprehensive range of outpatient services.
The Radiology department is a small but busy department covering general radiographic procedures, theatre, ultrasound, MRI and CT. Set in beautiful grounds, we're about 3 miles from the city centre, within easy reach of all major roads and bus routes
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
