Receptionist
1 week ago
Job Summary
We are a welcoming GP surgery with two sites in Staines seeking a dependable and enthusiastic individual to join our reception team for maternity cover.
Candidates must possess strong communication skills and be comfortable with computers. We are in need of someone who is self-assured, hardworking, eager to learn, and proactive. Previous experience in a GP practice would be beneficial.
Main Duties of the Job
Key Responsibilities:
- Booking patient appointments
- Scanning documents into Docman
- Referrals
- Managing out-going prescriptions
- Handling patient inquiries
- New-patient registrations
- Other admin tasks as necessary
- The post holder will need to have knowledge of IT clinical systems like EMIS Web and DOCMAN, as well as Microsoft Office. They should maintain a polite telephone manner, work well under deadlines, and collaborate effectively within a team.
About Us
We are a friendly practice looking for a receptionist to complement our team.
We seek a part-time receptionist to work 25 hours per week, covering for a team member on maternity leave.
Job Responsibilities
Job Summary:
To be accountable for a variety of reception duties and providing general support to the multidisciplinary team. Responsibilities include welcoming and directing patients, effectively using the appointment system, booking appointments, processing information, and aiding patients as needed. Acting as the central point of contact for patients, disseminating information, messages, and inquiries for the clinical team, while liaising with various team members and external agencies.
All staff at The Hythe Medical Centre have a duty to conform to the following:
Equality, Diversity & Inclusion
A positive attitude and proactive stance towards ED&I foster an environment where all individuals can achieve their full potential. Creating this atmosphere is crucial for operational efficiency, moral obligation, and legal compliance.
Patients and their families deserve fair treatment and involvement in decisions regarding their care. They should expect respect and dignity without discrimination based on various characteristics. Patients also hold a responsibility to treat others with the same respect.
Staff should anticipate fair treatment in recruitment and career advancement. They have the right to work in an inclusive environment where diversity is celebrated, and equal opportunities are provided. Staff, in turn, should reciprocate the same respect to patients and colleagues.
Safety, Health, Environment and Fire (SHEF)
This practice commits to sustaining and promoting staff well-being, health, and safety. All personnel must take reasonable precautions for health and safety, cooperate with employers, and adhere to all relevant legislations.
Confidentiality
This practice is dedicated to upholding exceptional confidentiality. Staff must protect patient information, respect privacy, and maintain confidentiality to meet legal requirements and retain patient trust.
Quality & Continuous Improvement (CI)
To preserve and enhance our output quality, all staff must focus on not just what they do but how they do it. Continuously reviewing processes allows for development and improvement in our work effectiveness.
This practice is committed to enhancing healthcare processes and service delivery through continuous improvement efforts and staff contributions.
Induction Training
Upon joining the practice, all personnel must complete a practice induction program managed by the Practice Manager.
Learning and Development
Effective training and development are vital for equipping staff with the necessary skills, knowledge, and attitude for their roles. Staff will partake in mandatory training as directed by the reception manager and the practice training program. They may also pursue external training courses to enhance their expertise, advance their careers, and improve service delivery.
Collaborative Working
Recognizing the importance of teamwork, staff must engage in collaborative efforts. Effective communication is key, allowing information sharing in an appropriate manner.
Service Delivery
Staff must comply with practice policies and regional directives, following protocols consistently. Detailed information on policy and procedure adherence will be provided during the induction process.
Security
Practice security is a collective responsibility. Staff should remain vigilant, report suspicious activities promptly, and uphold the security of the practice.
Leave
All staff are entitled to take leave, and managers must ensure that all staff utilize their leave entitlement.
Primary Responsibilities
The core responsibilities of the receptionist include:
a. Maintaining and monitoring the practice appointment system
b. Handling personal, telephone, and e-requests for appointments
c. Answering incoming calls and directing or managing requests appropriately
d. Guiding patients to the correct service
e. Coding data on EMIS
f. Photocopying necessary documentation
g. Entering new and temporary registrations and relevant patient information
h. Inputting data into patient healthcare records
i. Managing various queries efficiently
j. Executing system searches upon request
k. Maintaining a clean and organized work area
l. Monitoring and managing the reception area
m. Supporting clinical staff with general tasks as requested
Secondary Responsibilities
In addition to primary responsibilities, the medical administrator may be requested to:
a. Participate in audits
b. Provide cover during staff absences
c. Scan patient documentation and attach to records
d. Handle opening and closing procedures as per duty rota
e. Assist The Pharmacy Care Co-Ordinator with repeat prescriptions
f. Manage stationery supplies
Person Specification
Qualifications
Essential
- Experience in a fast-paced role
Desirable
- Experience working in a GP practice
-
School Administrator/Receptionist
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Reed Full timeSchool Administrator / Receptionist & Welfare OfficerJob Type: Full-timeLocation: Staines, Ashford, Addlestone, Egham areasSalary: CompetitiveWe are constantly searching for experienced professionals to join local schools in the Addlestone and Byfleet areas as School Administrators, Receptionists, and Welfare Officers. This position plays a vital role in...
-
GP Receptionist
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Staines Health Group Full timeReceptionist Position at Staines Health Group Our friendly GP practice is looking for a receptionist to join our team and provide high-quality service to our patients. Candidates should be computer literate, confident, and motivated. Experience in healthcare is a plus. Must be flexible. This position is part-time, 20 hours a week. Main Responsibilities...
-
Receptionist (Bank Shifts)
1 week ago
Staines-upon-Thames, Surrey, United Kingdom CHD Living Full timeReceptionist required for Bank Shifts£11.50 Per HourFlexible working - sickness/holiday coverLaleham, Staines-Upon-ThamesAre you a friendly, organised person? Are you looking for a fulfilling and rewarding job, making a real difference in people's lives? We are looking to recruit a Receptionist for our Care Home in Laleham, Staines-Upon-Thames.Established...
-
Receptionist
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Selective Recruitment Solutions Limited Full timeResponsibilities: Greet and assist guests in a friendly and professional manner. Answer incoming calls and transfer them appropriately. Greet and assist visitors to the office. Manage and maintain all incoming mail. Create and maintain a filing system for both office records and personnel files. Maintain the office calendar, including scheduling appointments...
-
Dental Receptionist/administrator
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Stanes Lodge Dental Practice Full timeWe are looking for an outstanding individual to fill the role of receptionist and join our friendly, dedicated team.This part time position would be to work on Monday ,Thursday and Fridays during normal working hours. It combines the roles of managing a busy and productive reception with the administrative duties necessary to ensure the efficient running of...
-
Receptionist
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Office Angels Full timeJob Title: Reception Administrator Location: Laleham, Spelthorne Contract Type: Temporary Hourly Rate: £11.44PH Working Pattern: Full Time (Monday to Friday 9am-5pm) Are you a friendly and organised individual looking for a temporary reception role? Our client, a reputable care home in Laleham, Spelthorne, is seeking a motivated Reception Administrator to...
-
Receptionist
1 week ago
Thames Ditton, Surrey, United Kingdom Aria Care Full timePackage DescriptionWeekend Receptionist Home of Compassion, 58 High Street, Thames Ditton, Surrey KT7 0TT 78 Bedded Residential and nursing home Part-Time; 16 hours per weekend Day shifts- £10.42 per hourWhen joining the Aria Care Family, you become so much more than a colleague; you become part of a community; dedicated to providing compassionate,...
-
Gp Receptionist
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Staines Health Group Full timeTo carry out reception duties when required and provide a courteous and efficient reception service to all patients, enquirers and visitors. To book appointments for patients in accordance with practice policies. To record all appropriate data on the practice computer, particularly appointments and readcoded patient history. To give patients test results, in...
-
Receptionist
1 week ago
Thames Ditton, Surrey, United Kingdom Thorkhill Surgery Full timeAbout usThorkhill Surgery is a small surgery in Thames Ditton serving 5400 patientsAn exciting opportunity has arisen at Thorkhill Surgery in Thames Ditton KT7 0UP for an experienced, enthusiastic, motivated and hard-working receptionist to join our busy practice to provide an efficient and friendly reception service for all our patients and visitors, and to...
-
Medical Receptionist
1 week ago
Walton-on-Thames, Surrey, United Kingdom Fort House Surgery Full timeWe are looking for a Medical Receptionist to work for a busy Doctors Surgery in Walton-on-Thames, Surrey. We have recently moved premises to a brand new site in Rodney Road in Walton-on-Thames.The position is for 25 hours per week each worked in a permanent shift pattern, 5 hours per day over 5 days. Start times will beMonday 08.30 to 13.30, Tuesday 08.00 to...
-
Receptionist/showroom Host
1 week ago
Thames Ditton, Surrey, United Kingdom BMW Group Retail Full timeBerry Thames Ditton are looking for a Receptionist/Showroom Host.Your roleYou'll be the first point of contact for our customers calling or visiting our showroom. As well as greeting our guests you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our exacting showroom standards are always met. It's all about...
-
Receptionist (Admin Assistant)
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Brook Street Full timeBrook Street Ltd are proud to announce a great opportunity for a full-time, long-term temporary role working with the National Probation Service in the Staines area, to join a fast-paced office, working as part of the admin team.Overview: Temporary 3month contract with the possibility of extension Hourly rate £9.88 / hour Location Swan House, Knowle...
-
Receptionist
1 week ago
Thames Ditton, Surrey, United Kingdom Thorkhill Surgery Full timeAbout usThorkhill Surgery is a small surgery in Thames Ditton serving 5400 patientsAn exciting opportunity has arisen at Thorkhill Surgery in Thames Ditton KT7 0UP for an experienced, enthusiastic, motivated and hard-working receptionist to join our busy practice to provide an efficient and friendly reception service for all our patients and visitors, and to...
-
Dental Receptionist
1 week ago
Walton-on-Thames, Surrey, United Kingdom Whitehouse Dental Clinic Full timePart-time receptionist required for a modern NHS and Private dental practice in Walton-on-Thames, Surrey. Previous customer services and book keeping experience preferred. Must be computer literate, have good attention to detail, friendly with professional telephone manner.Dental reception experience would be preferred but not essential as full training will...
-
Receptionist
1 week ago
Walton-on-Thames, Surrey, United Kingdom Gymfinity Kids Full timeJob descriptionOur Aim:This is a fantastic opportunity to join a fast growing company with progression routes offered and the freedom to share ideas on what we can do better.Who we are and our Story:Gymfinity Kids is the UK's leading provider of activity-based clubs and nurseries. We offer gymnastics and Ninja classes, holiday camps, parties and nurseries...
-
Front of House Team Member
1 week ago
Sunbury-on-Thames, Surrey, United Kingdom Nuffield Health Full timeHEAD OFFICEFront of House Team MemberFront of House Team MemberSunbury FWC | Reception | Permanent contract | part timeUp to £22,755.20 pro rata32 hours per weekMaking a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the...
-
Service Advisor/receptionist
1 week ago
Walton-on-Thames, Surrey, United Kingdom The garage walton Full timeResponsibilities: Greet customers and provide excellent customer service Listen to customer concerns and accurately diagnose vehicle issues Provide recommendations for necessary repairs and maintenance Prepare accurate estimates for labor and parts costs Schedule appointments and communicate with customers regarding the status of their vehicles Coordinate...
-
Dentist - Endodontics
1 week ago
Walton-on-Thames, Surrey, United Kingdom Dental Recruit Network Full timeGDC Registered Dentist - Endodontics required in Walton-on-Thames Private Practice Job Setting Our esteemed client, a beautiful modern practice located in Walton-on-Thames, is currently seeking an experienced Endodontist to join their team. We are dedicated to finding a candidate who shares our commitment to excellence in dentistry and patient care. We are...
-
Receptionist
2 weeks ago
Staines-upon-Thames, United Kingdom Noble Recruiting Full time**Receptionist** **Start: ASAP (5 Month Contract)** **Location: TW181XB** **Hours: Monday to Friday 8am to 6pm** **Pay: £12.53 to £13.50 p/Hour** - **We are working with one of the largest Housing Associations in the South-East who are looking for a Receptionist to join them on a temporary basis for 5 months.**_ You will be: - Meeting and greeting...
-
Gp Receptionist
2 months ago
Staines-upon-Thames, United Kingdom Knowle Green Medical Full timeKnowle Green Medical has a vacancy for a reliable Receptionist to work 25 hours per week over 5 days (Monday to Friday) between the hours of 8am and 7pm with the occasional Saturday morning. Previous General Practice experience would be preferred but not essential. **Job Types**: Part-time, Permanent Part-time hours: 25 per week **Salary**: £10.85 per...
-
Receptionist
2 weeks ago
Staines-upon-Thames, United Kingdom The Thames Club Full timeWe're a premium independent health club in the Staines area and we are looking for a part-time receptionist to join our friendly team. We are looking for an outgoing, friendly and enthusiastic person who can greet our members, answer the phone, take bookings and generally make sure the reception runs smoothly. Wednesday 5.30 am to 12.00 pm Every other...
-
Receptionist
4 weeks ago
Staines-upon-Thames, United Kingdom Mercure Staines upon Thames Lodge Hotel Full time**Job Ref**:AM12431 **Branch**:Mercure Staines upon Thames Lodge Hotel **Location**:Mercure Staines upon Thames Lodge Hotel, Staines **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:02/05/2024 **Closing date**:15/06/2024 **Would you like to work for a company that gives...
-
Receptionist
20 hours ago
Staines-upon-Thames, United Kingdom Mercure Staines upon Thames Lodge Hotel Full time**Job Ref**:AM12431 **Branch**:Mercure Staines upon Thames Lodge Hotel **Location**:Mercure Staines upon Thames Lodge Hotel, Staines **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:02/05/2024 **Closing date**:15/06/2024 **Would you like to work for a company that gives...
-
Receptionist
4 weeks ago
Staines-upon-Thames, United Kingdom Mercure Staines upon Thames Lodge Hotel Full time**Job Ref**:AM9228 **Branch**:Mercure Staines upon Thames Lodge Hotel **Location**:Mercure Staines upon Thames Lodge Hotel, Staines **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:07/02/2023 **Closing date**:09/03/2023 **Would you like to work for a company that gives...
-
Receptionist
4 weeks ago
Staines-upon-Thames, United Kingdom Mercure Staines upon Thames Lodge Hotel Full time**Job Ref**:AM9517 **Branch**:Mercure Staines upon Thames Lodge Hotel **Location**:Mercure Staines upon Thames Lodge Hotel, Staines **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:14/03/2023 **Closing date**:30/04/2023 **Would you like to work for a company that gives...
-
Receptionist (Bank Shifts)
2 weeks ago
Staines-upon-Thames, United Kingdom CHD Living Full time**Receptionist required for Bank Shifts** **£11.50 Per Hour** **Flexible working - sickness/holiday cover** **Laleham, Staines-Upon-Thames** Are you a friendly, organised person? Are you looking for a fulfilling and rewarding job, making a real difference in people’s lives? We are looking to recruit a Receptionist for our Care Home in Laleham,...
-
Gp Medical Receptionist/administrator
3 weeks ago
Staines-upon-Thames, United Kingdom Stanwell Road Surgery Full timeHere at Stanwell Road Surgery, we are looking to recruit a Part-Time / Full-Time **Experienced Medical Receptionist / Administrator** to join our practice team. Leading the patient experience for the surgery, is a key position which requires excellent communication skills, the ability to multi-task, effective task management and a positively focused...
-
Receptionist
2 months ago
Staines-upon-Thames, United Kingdom GSF London Ltd Full timeReceptionist Reporting to the Head of reception Main responsibilities: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Managing ID of visitors - Process badges per requirement - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Reception - Sending -...
-
Receptionist
1 week ago
Staines-upon-Thames, United Kingdom Service Care Full time**Job Title**: Receptionist **Start Date**:Available Immediately **Location**: Staines, TW18 **Contract Type**: Temporary 3 months (Possible Extension) **Weekly Hours**: 20 Hours per week (1 PM - 5 PM each day) **Work Pattern**:Monday to Friday **Job Purpose** Provide an excellent customer service to our customers and internal stakeholders through a...
-
Receptionist
2 days ago
Staines-upon-Thames, United Kingdom GSF London Ltd Full timeReceptionist Reporting to the Head of reception Main responsibilities: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Managing ID of visitors - Process badges per requirement - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Reception - Sending -...
-
Receptionist
3 weeks ago
Staines-upon-Thames, United Kingdom GSF London Ltd Full timeReceptionist - Monday - Friday 09:00 - 17:30 at £12.50 per hour Reporting to the Head of reception Main responsibilities: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Managing ID of visitors - Process badges per requirement - Answering screening and forwarding incoming phone calls -...
-
Night Receptionist
4 weeks ago
Staines-upon-Thames, United Kingdom Mercure Staines upon Thames Lodge Hotel Full time**Job Ref**:AM9083 **Branch**:Mercure Staines upon Thames Lodge Hotel **Location**:Mercure Staines upon Thames Lodge Hotel, Staines **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Posted date**:16/01/2023 **Closing date**:18/02/2023 **Would you like to work for a company that gives you**: - £500 for any new...
-
Receptionist
3 weeks ago
Staines-upon-Thames, United Kingdom Selective Recruitment Solutions Limited Full time**Responsibilities**: - Greet and assist guests in a friendly and professional manner. - Answer incoming calls and transfer them appropriately. - Greet and assist visitors to the office. - Manage and maintain all incoming mail. - Create and maintain a filing system for both office records and personnel files. - Maintain the office calendar, including...
-
Office Receptionist and Travel Co-ordinator
4 weeks ago
Staines-upon-Thames, United Kingdom RD Financial Recruitment Full time**Looking to work within a Great Environment, Flexible Hours, River Walks By The Thames, Staggering Pension, **2 days Working From Home **, **then look no further than this Office Receptionist and Travel Co-Ordinator Role for this Unique Organisation based in Staines-Upon-Thames ** An Office Receptionist and Travel Co-Ordinator is required by this unique...
-
Front of House Receptionist
2 weeks ago
Staines-upon-Thames, United Kingdom Clarence Dental Practice Full timeWe are recruiting for a part time front of house receptionist for our general dental practice. The successful applicant must: - Be I.T. literate - Be a team player and have excellent written and communication skills - Dental experience and nurse qualification preferable but not essential (training will be provided). - Will be required 2-3 days/week...
-
Front of House Receptionist
3 weeks ago
Staines-upon-Thames, United Kingdom Clarence Dental Practice Full timeWe are recruiting for a part time front of house receptionist for our general dental practice. The successful applicant must: - Be I.T. literate - Be a team player and have excellent written and communication skills - Dental experience and nurse qualification preferable but not essential (training will be provided). - Will be required 2-3 days/week...
-
Front of House Receptionist
3 weeks ago
Staines-upon-Thames, United Kingdom Clarence Dental Practice Full timeWe are recruiting for a part time front of house receptionist for our general dental practice. The successful applicant must: - Be I.T. literate - Be a team player and have excellent written and communication skills - Dental experience and nurse qualification preferable but not essential (training will be provided). - Will be required 2-3 days/week...
-
Front of House Receptionist
2 weeks ago
Staines-upon-Thames, United Kingdom Clarence Dental Practice Full timeWe are recruiting for a part time front of house receptionist for our general dental practice. The successful applicant must: - Be I.T. literate with good administration skills - Be a team player and have excellent written and communication skills - Dental experience and nurse qualification preferable but not essential (training will be provided). - Will...