GP Receptionist

1 week ago


StainesuponThames, Surrey, United Kingdom Staines Health Group Full time

Receptionist Position at Staines Health Group

Our friendly GP practice is looking for a receptionist to join our team and provide high-quality service to our patients. Candidates should be computer literate, confident, and motivated. Experience in healthcare is a plus. Must be flexible. This position is part-time, 20 hours a week.

Main Responsibilities of the Job

  • Carry out reception duties as needed and provide a courteous and efficient service to patients and visitors.
  • Book appointments following practice policies.
  • Record all necessary data on the practice computer, especially appointments and patient history.
  • Process repeat prescriptions and scan documents to patient records.
  • Create letters, forms, and documents using Word and other practice resources.
  • Attend and contribute to staff and development meetings.
  • Maintain a clean and tidy appearance in reception and waiting areas.
  • Other general administration tasks as required.

About Staines Health Group

Staines Health Group, located in Staines-upon-Thames, is a well-established practice serving a large patient population. We have a dedicated team of healthcare professionals offering a range of services. Join us in providing top-notch care to our community.

Person Specification

Knowledge and Skills

Essential

  • Good communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Can handle work pressure effectively.
  • IT skills.

Desirable

  • Knowledge of primary care systems and procedures.

Qualifications

Essential

  • GCSEs or equivalent.

Desirable

  • Previous experience in General Practice using EMIS, Docman, or Footfall.
  • Customer service skills.
  • NVQ's in administration.
  • IT Skills.

Experience

Essential

  • Experience in a fast-paced environment.
  • High-standard customer service skills.
  • Experience in healthcare or similar field.
  • IT skills.

Desirable

  • Previous work in Primary Care.
  • Experience with EMIS, Docman, or Footfall systems.

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